Please confirm successful cleaning

Discussion in 'Malware Help (A Specialist Will Reply)' started by Klementz, Oct 17, 2009.

  1. Klementz

    Klementz Private E-2

    These are the logs from my daughter's computer, after following through with all the steps. She had some crap on her system (nowhere near as bad as her little brother).

    Before I give her network dongle back, I would like to confirm that this is system is successfully cleaned.

    Thanks in advance.
     

    Attached Files:

  2. Klementz

    Klementz Private E-2

    SuperAntiSpyWare log.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to use add/remove programs to uninstall:
    Messenger Plus! Live" --> probably the cause of the malware.

    Otherwise, your logs are clean. If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore ato create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     
  4. Klementz

    Klementz Private E-2

    Oops... I guess I missed that Messenger program! (I was working on five computers simultaneously.)

    I have completed all the finishing steps, and the protection steps and my daughter is very happy to be back online.

    Thanks for your help.
     
  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You are most welcome...safe surfing ( or should I say supervising.....:)).
     

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