Please Help! Adware.DoubleD and firefox prob hijack this and malwarebytes log posted

Discussion in 'Malware Help (A Specialist Will Reply)' started by siennaimee, Aug 18, 2009.

  1. siennaimee

    siennaimee Private E-2

    im a vista user

    i have this crap i'm trying to remove. the culprit is adware.doubled that i cannot get rid of. im usually able to get rid of viruses and adware on my own, but this one has me baffled.

    superantispyware and malwarebytes picks up on it but is unable to remove it, even with a reboot and even in safe mode. I also tried removing it using regedit in regular and safe mode. I even enabled all of the permissions as well in both modes, but it leaves me with an unable to delete message.

    When I don't scan for a while, it seems to propogate more crap on my computer.

    Firefox is usually great for me, but a few weeks ago i started receiving popups and homepage changes that i did not make.

    at this very moment, firfox won't even open anymore. i get a crash report screen. . .

    scan came up with all this doubled crap. most of it was able to be deleted, but this adware.doubled entry is giving me a hard time.

    The registry entry i cannot delete is:

    HKEY_CLASSES_ROOT\CLSID\{5617eca9-488d-46a2-8562-9710b9ab78d2}

    I'll paste the hijack this log below. the malwarebytes one will follow that contains the culprit being unable to be removed.


    Thanks in advance for anyone willing to help me. I really appreciate it. Just reading previous posts have helped me in the past with other problems.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 1:12:16 AM, on 8/18/2009
    Platform: Windows Vista SP1 (WinNT 6.00.1905)
    MSIE: Internet Explorer v8.00 (8.00.6001.18813)
    Boot mode: Safe mode with network support
     
    Last edited by a moderator: Aug 19, 2009
  2. siennaimee

    siennaimee Private E-2

    Please Help: did read n run me first - now i have black screen of death after login

    okay, so i had the doubled malware and i seemed to have gotten rid of it due to disablint UAC i believe and then using scanners. Anyhow I completed all steps in the the read and run me first guide to malware removal

    I think it might have been the combofix that gave me the present problems

    Problem number 1:

    had no internet connection- had to manually configure settings of the ip address, subnet mask and default gateway, actually it was just the default gateway that was blank.

    Problem number 2: (UNRESOLVED)

    Everything on my login name is fine now, but when another user tried to login, he go the dreaded black screen with only a white cursor arrow to be seen. This was not an issue whatsoever before the scans.

    I am happy to have removed the malware i had so much troubles getting rid of, but it wasn't worth having this black screen for the person who owns and uses the computer most often! The exchange wasn't worth it by any means.

    My combofix log is attached.

    Also, I have two desktop.ini icons on my desktop now. Anyone know what these are a result of and what their purpose is and what they do?



    Any help would be greatly appreciated!
     

    Attached Files:

  3. siennaimee

    siennaimee Private E-2

    Re: Please Help! Adware.DoubleD and firefox -new problem-- black screen after login

    okay think i removed it by following your malware removal guide step by step


    BUT. . .


    now i have a BIGGER problem.


    After using either combofix or mgtools, the internet connection was non-existent, desktop changed, and MOST IMPORTANTLY, the main user of this computer gets a BLANK screen with only a cursor when he logs on

    the OS is vista 32 bit


    Please help me.
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Re: Please Help! Adware.DoubleD and firefox prob hijack this and malwarebytes log po

    You need to attach the other requested logs:
    SAS
    MBAM
    C:\MGLogs.zip
     

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