Please help deadline to meet ahhhh!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Drunkenbear, Mar 18, 2005.

  1. Drunkenbear

    Drunkenbear Private E-2

    Hi there

    got a nasty malware on my pc at work and have a major dealine to meet for a £15million job so it would be quite good to get rid of the bugger!

    ok so here goes 1st post so i hope it makes sence

    gone through the basic spyware, trojan and virus removal in safe mode and normal mode on major geeks. But everytime i delete the following files in adaware they just self replicate.

    heres the log file from adaware

    Ebates MoneyMaker Object Recognized!
    Type : RegValue
    Data :
    Category : Data Miner
    Comment :
    Rootkey : HKEY_CURRENT_USER
    Object : software\lq
    Value : RX3.3

    Ebates MoneyMaker Object Recognized!
    Type : RegValue
    Data :
    Category : Data Miner
    Comment :
    Rootkey : HKEY_CURRENT_USER
    Object : software\lq
    Value : FU3.4

    Its the lq bits in the registry that replicate everytime tried hijack software too but that didnt work and all the virus checks say nothing is there.

    any ideas i could do with a hand.

    cheers
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  3. Drunkenbear

    Drunkenbear Private E-2

    cheers for the help on this much appreciated

    here is the log file

    thanks

    drunkenbear
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Is this log from Safe Mode? Its looks to me like it is, please attach another log from normal mode.
     
  5. Drunkenbear

    Drunkenbear Private E-2

    oh sorry didnt realise here you go
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Are you familiar with Autodesk?


    Please print out these instructions so that you can operate with All Browser Windows CLOSED.

    Please make sure System Restore is OFF and the Viewing of Hidden Files & Folders is Enabled as per the tutorial.


    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    O4 - HKLM\..\Run: [etbrun] C:\windows\system32\eliteohv32.exe

    Are these entries part of your ISP?

    Again, make sure All Browser Windows are Closed when you Click FIX. '


    NOW:
    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled and navigate to and DELETE the following if they should remain:

    C:\windows\system32\eliteohv32.exe

    NEXT:
    Run CCleaner and Spybot S&D and have Spybot fix what it finds.
    Note: Dont forget to update Spybot S&D by selecting "Search For Updates"

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows , Scan with HijackThis and attach the new log.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

    Good Luck!:)
     
  7. Drunkenbear

    Drunkenbear Private E-2

    ok done all that

    the 017's are the office server and i am familiar with autodesk we run some of their products here, why'd u ask?

    seems like the elite thing is back from the log grrrr
     

    Attached Files:

  8. Drunkenbear

    Drunkenbear Private E-2

    ....although lavasoft adaware no longer finds the annoying files in the reigstry
    so fingers crossed?

    :D
     
  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    O4 - HKLM\..\Run: [etbrun] C:\windows\system32\eliteohv32.exe

    NOW:

    Download EliteToolbar Remover 1.1.B

    Run this and move to the next step!

    NOW:
    Download Pocket KillBox

    Copy and paste C:\windows\system32\eliteohv32.exe into the space provided. Make sure the option "Delete on reboot" is checked!

    Now, Reboot and attach a new HJT log!
     
  10. Drunkenbear

    Drunkenbear Private E-2

    heres the new logfile

    thanks again
     

    Attached Files:

  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Log looks ok to me! :)

    FINAL STEP

    Reset Web Settings & Default Security Settings:


    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK


    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.


    Are you experiencing any further problems?
     
  12. Drunkenbear

    Drunkenbear Private E-2

    wow!

    Thanks so much thats such a great help, really appreciate it

    atleast i'll know for next time :eek:

    which there wont be if i can help it lol

    thanks again :D
     
  13. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


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