Please Help Detect Malware/Spyware

I'm am attempting to remove malicious spyware from a friend's computer and I've done everything I know how to do. I've read the instructions in this forum and I've done everything required (I hope). The computer is:

DELL XPS 400
MS Windows XP v5.1.2600
Dual Processors: Intel 2.7GHz
512 RAM
150 Gig HD

I have also attached the scan results from:
-Panda Active Scan
-BitDefender Scan
-Counter Spy
-HijackThis
-NewFiles
-RunKeys

Any help anyone can offer would be greatly appreciated.

 

Please attach the logs individually instead of together in a ZIP file.

 

Sorry about that. Here are the individual files.

 

....And the remaining 3 files.....

 

Download Pocket KillBox

• Save it to your desktop or a place easy to find.
• Do not run it yet

Please look in Add/Remove Programs for the following and uninstall them if found:

Yahoo! Anti-Spy

Viewpoint Media Player

Now scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr7/*http://www.yahoo.com/ext/ search/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O2 - BHO: (no name) - {6E24DD38-0F66-47CF-8406-1299A3846320} - C:\WINDOWS\fmcrc.dll (file missing)

O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [VX1000] C:\WINDOWS\vVX1000.exe

Again, make sure ALL browser windows are closed when you click FIX.

Next, run CCleaner to clean up cookies and temp files.

Locate PocketKillbox
(Procede with this step even if they do not show in blue)

Now, Copy and Paste C:\WINDOWS\system32\afbmkrst.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click NO.

Now, Copy and Paste C:\WINDOWS\system32\indmlhkg.dll into the box – If it exists, it will show up in Blue. Check the option to Delete on Reboot and Click the Red X and Yes to the confirmation message. A message will ask if you want to reboot now – Click YES and allow your PC to reboot.

• If you get an error message about Pending Operations, just reboot your computer manually.

After you complete the above, REBOOT and proceed with the rest of this fix...

Next Reset Web Settings & Default Security Settings

To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

Note for IE 7 users:
Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.



Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:

• Disable and Re-enable System Restore
  
  
• Turn OFF System Restore to flush any bad Restore Points.
  
  
• Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.

After you complete the above reboot once more and then scan with HijackThis and attach the new log.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

 

Cool,

I should be able to get back to apply these fixes by Sunday and I'll let you know how it goes. Thanks so much for the quick response......

 

The quicker the better because things can change at anytime and each time you reboot some things will change so as soon as you can complete the previous post.

 

Once again, thanks bjgarrick for the help.....I've followed all instructions as specified and it appears everything is fine now.

I've attached the new hijackthis file just to verify everything is gone.

 

Looks good, are you having any further problems?

 

So far everything seems to be ok......

 

Glad everything is running ok!

You should see this article on How to Protect yourself from malware!