Please help. Helpassistant problems.

Welcome to Major Geeks!

Please run the below tool from Prevx

Prevx 3.0 use the button that says Download Prevx 3.0 Make sure that you allow it to fix the MBR infection if it detects it (which it should). It may show a button saying Cleanup Now. Make sure to click it.

After running the Prevx scan, reboot and then continue with the below.


Uninstall the below software:
J2SE Runtime Environment 5.0 Update 3


Now download The Avenger by Swandog46, and save it to your Desktop.

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now run Ccleaner. Only use the Run Cleaner button. Do not run anything else on any other forms.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).


Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Run fixmbr from the Recovery Console again and then reboot. After reboot, immediately run all of my previous fix from the point beginning with Avenger thru to the end and attach new logs. Don't bother with Prevx as they made it not work anymore for free.