Please help, hidden sound popups, etc. Have run all requested files

Discussion in 'Malware Help (A Specialist Will Reply)' started by wakebrdnfool, Jul 26, 2010.

  1. wakebrdnfool

    wakebrdnfool Private E-2

    I have had sounds playing randomly in the background. Virus was obtained through either a sweepstakes or video website I presume.

    Prior to running various cleaning programs, I had a fake antivirus popup that seems to have been remedied by running through a battery of files suggested at bleepingcomputer. The sound files continue. Normally its says "Congratulations you have won" After running the requested set of programs listed on the forum, my next sound file was some move soundtrack sounding theme. I have not had a windows explorer window popup occur since running through the steps requested in this forum. I have uploaded my logs.

    Thank you for any help, I am a bit desperate here.
     

    Attached Files:

  2. wakebrdnfool

    wakebrdnfool Private E-2

    my additional log files.
     

    Attached Files:

  3. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs, but I want to check one thing:

    Please also download MBRCheck to your desktop

    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...

    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:

    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
    • Attach this log to your next message.
     
  4. wakebrdnfool

    wakebrdnfool Private E-2

    Tim-

    Thanks for taking the time to help. I had another webpage ask me to also run the GMER program. They did not have me go through the first set of steps requested in this forum. I have not made any changes only run the software they reqeusted. I am letting him know I am getting help elsewhere. I have attatched the MBR log and also the GMER in case it is of any help, it took long enough to run!!

    thanks,
     

    Attached Files:

  5. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to either work with me or with the other site. Otherwise it is a waste of their or my time. I suspect that they also do this as a volunteer service and posting on two forums is not only a way to lead to confusion and also to lead to mis-steps!

    If you want to continue with MG's, then please follow the following:

    Do you have all important data backed up? You really should do this before continuing since we will need to rewrite your MBR to fix this and while most times this can be done without any problem, these infections can react badly and that could result in a PC not being bootable. You really don't have much choice though since these infections are too dangerous to your security to leave on a PC.

    Also note if you have a Dell PC which uses a non-standard MBR ( or another manufacturer's who does similar to Dell) , fixing the mbr may prevent access the the Dell Restore Utility, which allows you to press a key on startup and revert your computer to a factory delivered state. There are a couple of known fixes for said condition, though the methods are somewhat advanced. If you are unwilling to take such a risk, you should not continue but you risk serious problems leaving this infection in place and thus your only other option would be to try using the Dell Restore Utility to return a factory ship state which will remove everything you additional you have put onto the PC.


    Now if you wish to continue and fix the malware - please do the following:

    * Run MBRCheck.exe
    * Wait until you see the following lines:
    o Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    o Options:
    [1] Dump the MBR of a physical disk to file.
    [2] Restore the MBR of a physical disk with a standard boot code.
    [3] Exit.
    Enter your choice:

    * Please push the 'Y' key and then press Enter
    * When the program asks you to Enter your choice: enter 2 to Restore the MBR and press the Enter key
    * Now the program will ask you to "Enter the physical disk number to fix (0-99, -1 to cancel):"
    o Enter 0 and press the Enter key.
    * The program will show Available MBR codes as below

    * You need to select your version of Windows from the list. For example, enter 0 or 1 for XP or enter 3 for Vista.....etc. and then press Enter.
    * The program will prompt for confirmation. Type 'YES' and hit Enter.
    * Left click on the title bar (where program name and path is written). From menu chose Edit -> Select All
    * You will see all the text in the window get highlighted.
    * Hit the Enter key on your keyboard to copy all of the text into the clipboard.
    * Paste that text into Notepad, save it to your desktop as MBRfix.txt
    * Restart your PC.
    * Attach the MBRfix.txt file to your next message..

    Now please re-run MBRCheck.exe and attach that log also.

    Then run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:

    * C:\MGlogs.zip

    Make sure you tell me how things are working now!
     
  6. wakebrdnfool

    wakebrdnfool Private E-2

    Tim- things seem good at the moment - reboot went well after the MBR process. It takes some time online before the sounds would come one. So I will give it a while and see what happens.

    How do my logs look?

    Thank you again.
     

    Attached Files:

  7. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I strongly advise you to cleanup your Desktop. Remove everything but links to run programs. Do not download and save programs here and definitely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.

    Now use windows explorer to find and delete:
    C:\WINDOWS\Temp\100.dat
    C:\Documents and Settings\Administrator\Local Settings\temp\5516328.cvr
    C:\Documents and Settings\Administrator\Local Settings\temp\7FEB2BCC.TMP

    Your logs are clean.

    If you are not having any other malware problems, it is time to do our final steps:

    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.


    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.

    10. After doing the above, you should work thru the below link:




    Support MajorGeeks!
     
  8. wakebrdnfool

    wakebrdnfool Private E-2

    I have run through the steps with the exception of installing a virus protection and firewall. So many options are offered, do you recommend any? I am on a slightly underpowered computer, especially when I do intensive (for me) graphics work. So one that would do a good job without slowing things down would be my preference.

    Finally - do you take donations - that was a major time saver over a complete reinstall.

    Thanks again!!!
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I would suggest Microsoft Security Essentials for your AV program and PCTools firewall ( without Threat Fire ) for a firewall.

    The link at the bottom of my last reply will take you to a place where you can donate to the site by purchasing geek wear!! :)

    And you are most welcome!!
     

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