Please Help: Hijack This Log

Discussion in 'Malware Help (A Specialist Will Reply)' started by Mari, Jan 29, 2006.

  1. Mari

    Mari Private E-2

    Thanks, I'll put you at the top of the list!;)
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Before you go, see if you can get into Safe Mode and try a System Restore.
     
  3. Mari

    Mari Private E-2

    It looks like the only way that's happening is if I can find some one who can help me use the emergency start disc.
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Rebooting and tapping F8 doesnt get you into Safe Mode?
     
  5. Mari

    Mari Private E-2

    I'll try it & let you know, but probably tomorrow. I've got a long work day tomorrow, that starts a little earlier than usual.
    Thanks for the good counsel,
    Mari:)
     
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay, I'll check back sometime tomorrow then.
     
  7. Mari

    Mari Private E-2

    Hello again,

    Couldn't get into safe mode. Keep getting the invalid disc message.
    A friend is going to call to help me soon, maybe even tomorrow. Will post again when I've made some progress.

    Thanks,
    Mari
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    All you need to do is do a reinstall over your current install. Do not format and everything will be the same. If you format you will lose everything.
     
  9. Mari

    Mari Private E-2

    OK, the new drive is working (it waspretty easy)and the reinstall (not reformatting as you cautioned) is in progress. Will get back when it's done. Thanks!
     
  10. Mari

    Mari Private E-2

    Just received an error message:
    An error has occurred. A file was not found (error#2). Set-up could not finish opening a file on the source disk 'C:\WINDOWS\OPTIONS\CABS\hpzimn12.dll' Destination file C:\WINDOWS\OPTIONS\CABS\hpzimn12.dll=hpzimn12.dll

    It is also saying it can be found on a disc labeled "hp cd". All I have are the recovery discs (3) and the Works Money disc.

    Is this important? It's giving the option to continue without the file.
     
  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I've never used restore disc so I'm not sure what to tell you. I've always used an OEM or Retail copy.

    Boot from the CD and see if this works

    Type in D:\ and press enter

    Type in cd win9x and press enter

    Type in setup /ie /is and press enter

    Let me know how things work out.
     
  12. Mari

    Mari Private E-2

    How bizarre... in order to boot from cd I had to end the recovery process. When I clicked cancel it automatically went through the startup even though all the files had not been copied. So the good news is that it's working, but I'm not sure what's missing.
     
  13. Mari

    Mari Private E-2

    Two questions:
    Since the recovery is incomplete, if I started again would it only recover what's there now or might it recover the missing bits?

    Since main programs are in their original forms (and the McAfee is not intact) how do I update safely?
     
  14. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Like I've said before I know nothing about Restore Disc as I have never used one.

    I don't think I understand what your saying?
     
  15. Mari

    Mari Private E-2

    After the recovery process I have no working antivirus so I'll need to go online to reinstall and update, but the system will be unprotected when I do this.
     
  16. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    It will be fine until you get something installed.

    See this article on How to Protect yourself from malware!
     
  17. Mari

    Mari Private E-2

    OK! "How To Protect Yourself From Malware" is now my bible. You've taught me a lot... thank you so much for all your help, Wicked Malware Fighting Freak! You Rule!
    Mari :)
     
  18. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your Welcome!:)

    Are you having any current problems? How are things running?
     
  19. Mari

    Mari Private E-2

    Actually it's coming together... reconfiguring, updating and reinstalling as we speak. Thank you so much again! :)
     
  20. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Your Welcome!:)

    Surf Safely!:)
     

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