Please Help! I cannot remove WinFavourite Infected File

Discussion in 'Malware Help (A Specialist Will Reply)' started by mystique32, Apr 24, 2005.

  1. mystique32

    mystique32 Private E-2

    Hi
    I firstly want to say thanks for a great forum

    My son recently got the PC majorly infected through accepting a MSN file and I have over the last 24 hours managed to remove all except one item found by following the read me first thread
    http://forums.majorgeeks.com/showthread.php?t=35407

    I run avg free which detected 7 instances of virus and spyware
    Symantec online found 13 instances
    and trend had 3
    I have managed to remove all except the following one :(

    I have downloaded and run everything as instructed and done the online scans in safe mode.
    System restore is disabled already and I have deleted all temp internet files/cookies and java cache
    Already run
    Trend online scan in both normal and safe mode.
    Panda Online scan in both modes.
    Symantec in both modes.
    Spybot SE in both modes
    Ad-aware in both modes
    CCleaner, CW Shredder, Kill2Me, About:Buster, HSRemove, in safe

    I have run the scans again several times and Nortons online is showing that I still have

    C:\WINDOWS\Downloaded Program Files\bridge.inf is infected with Adware.WinFavorites
    When I navigate to this it is not there and I do not know where else to look not to get rid of the problem :(

    I have also followed the steps as best I can in the hijack this thread to remove most of the probs myself but this one has me totally stumped.
    http://forums.majorgeeks.com/showthread.php?t=38752

    Can someone Please help me as I am not sure how to kill it :(
    thanks muchly in advance for any suggestions or help
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Files in the Downloaded Program Files folder do not show in Windows Explorer. Use the below method to look for the file and delete it.

    - Click Start, Run, and enter cmd in the box and click OK. This opens a commend prompt windows.
    - Enter the following command lines each followed by the enter key
    cd C:\WINDOWS\Downloaded Program Files\
    attrib -r -h -s bridge.inf
    del bridge.inf
    exit

    Why are you trying to run the steps in
    http://forums.majorgeeks.com/showthread.php?t=38752

    It had nothing to do with Adware.WinFavorites ?
     
  3. mystique32

    mystique32 Private E-2

    thanks for the reply :)

    I was using the hijack this log to remove the other cases of infection that were still running
    This is what one scan showed.
    C:\dd.exe is infected with Adware.WinTaskAd
    C:\WINDOWS\a95kfrhe.exe is infected with Adware.SAHAgent
    C:\WINDOWS\Key2.txt is infected with Adware.BlazeFind
    C:\WINDOWS\system32\ap9h4qmo.exe is infected with Adware.SAHAgent
    C:\WINDOWS\system32\q17i9a4j.exe is infected with Adware.SAHAgent
    C:\WINDOWS\system32\qh4mkbv9.dll is infected with Adware.SAHAgent
    C:\WINDOWS\Downloaded Program Files\bridge.inf is infected with Adware.WinFavorites
    C:\WINDOWS\Downloaded Program Files\u6f6uftuc_.exe is infected with Adware.SAHAgent
    C:\Downloads\NewImage-9.exe is infected with W32.Spybot.Worm
    C:\Documents and Settings\Administrator\Local Settings\Temp\cdt_bbi8016.exe is infected with Adware.BargainBuddy
    C:\Documents and Settings\Administrator\Local Settings\Temp\DelB.tmp is infected with Adware.180Search
    C:\Documents and Settings\Administrator\Local Settings\Temp\omnigate.exe is infected with Adware.Blazefind.B
    C:\Documents and Settings\Administrator\Local Settings\Temp\FLEOK\msbb.exe is infected with Adware.180Search

    some I cleaned while a couple still ran in the background and hijack this detected them. I then used the analysis this that is posted in the forum and it told me which to delete.
    It also has a few in there that it does not know what they are (unknown programs) and tells me to check them
    but when I search google, I cannot find info :(

    I have followed the steps above and I am now running the virus scanagain to see if I am finally free of it
    fingers crossed
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you still have problems after running all of the READ ME FIRST, you should follow the steps below.

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  5. mystique32

    mystique32 Private E-2

    Hi
    Thanks again

    I have run the virus scan again from Symantec and it is clean and same with my avg.

    I now have a new problem.
    Other than this site, I cannot access any page where I have to enter a password :(

    I cannot get in to my ISP Server to check my mail etc
    I am not sure as to what is going wrong and I have removed CCleaner via add remove, reset my internet security back to default and have tried a password from a site I regularly visit after site owner sent me a new password :(
    After checking my temp folders, I find that I am NOT storing/saving ANY cookies at all ????
    I have installed everything that is in the read first thread and also Zonealarm Pro Trial version & Spyware blaster.

    Can you please check the log which I have attached and advise as to what to do next

    thanks in advance
     

    Attached Files:

  6. mystique32

    mystique32 Private E-2

    I also have Hijack this in it's own folder in my D Drive rather than my C Drive just incase I had to reformat.
    I am not sure if this makes a difference

    Also the backups are showing 12:22 am but here it is only 9:07 pm and that is the time that the lower right hand clock thing is showing on my PC
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm not sure why you uninstall CCleaner. It is a useful program to have on your PC and I even refer to it in the below procedure.


    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    O4 - HKLM\..\Run: [ovehqpyr] C:\WINDOWS\ovehqpyr.exe

    I suggest disabling SpyBots's Teatimer function.
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe

    The below line is not needed!
    O4 - Startup: PowerReg Scheduler.exe

    Nothing should be in the Trusted Zone not even these.
    O15 - Trusted Zone: http://www.pandasoftware.com
    O15 - Trusted Zone: http://security.symantec.com
    O15 - Trusted Zone: http://www.trendmicro.com

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:
    C:\WINDOWS\ovehqpyr.exe

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     
  8. mystique32

    mystique32 Private E-2

    Ok I have re-installed CCleaner :)
    I uninstalled Spybot and re-installed it as I did not know where to disable the teatimer thing

    I ran the hijack this and selected fix on the
    O4 - HKLM\..\Run: [ovehqpyr] C:\WINDOWS\ovehqpyr.exe
    O4 - Startup: PowerReg Scheduler.exe
    Prior to this I removed the files from the trusted internet sites.
    Closed all windows and fixed.

    I booted in safe mode and then went to C:\WINDOWS to find the oveqpyr.exe but it was not there. Did a search which showed no results so I could not delete the file.

    Ran ccleaner and then emptied prefetch folder.

    Booted in normal mode and then tried to access mail on isp server and usual web site and couldn't :(
    removed the Zone Alarm and I CAN access them

    I have obviously done something majorly wrong with the firewall as it totally blocks cookies (none at all in temp folder) even after allowing first and third party cookies ?????
    I don't know how to set it up to let me go where I want but have it stop crap getting in

    I have also posted new hijack this log
    Can you please check it to see if I am finally clean ?? thank you

    also is there a tutorial somewhere for dummies to set up firewall as I followed the steps when I installed it but still got it wrong

    thanks ever so much for your help
     

    Attached Files:

  9. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes your log is clean. You have to lower the security settings in ZoneAlarm. You probably have it set to block ALL cookies. You do not want to do that. Experiment with it until you get it set right. Also you must make sure you do not block applications you need from accessing the internet.
     
  10. mystique32

    mystique32 Private E-2

    Thanks very much chaslang for your help

    I think I would still be struggling with that horrid bridge file if not for you :)

    and thanks for checking the log - glad to know I am finally clean
    I had so many nasties at once I did not know where to start in the beginning :)

    I will tough out the Zone Alarm until I get it right

    Thank you

    ps. the first place I head to if I have any sort of nasty is here to the forums
    This site it great
    please let the powers that be know I am grateful for such a site. :)
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Happy I could help you out.

    You should send a message to the owners. They like getting mail about the site especially happy mail. ;) Their email address are in this link: http://www.majorgeeks.com/page.php?id=2
     

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