Please help me asap

keziabass · Nov 30, 2009

Im not really good at computer stuff i really jsut use it for work, im a promoter and DJ. but today my computer keeps popping with with a blue screen not sure what it is say bc its changes to fast the restarts and will only run in safe mode... i have tried running malwarebytes and combofix and nothing has helped can you help me please ?

Toke · Nov 30, 2009

A bit more information is required here.. what specs are your computer and what operating system are you using. What you could try is when booted in safe mode go to the RUN window and type msconfig then enter then startup and see if you do not recognise anything in the list, if you dont uncheck it and reboot. If this does not do it uncheck all reboot then check a box/reboot repeat this procedure and see if you can fully boot and if succesful continue checking boxes until you find that the Blue Screen reappears and that will be where the fault lies. So go back and uncheck your final box.

keziabass · Nov 30, 2009

my computer is a compaq nc4200 with windows xp and the error message says windows has found and error and is shutting down to keep you hard drive protected or something of that nature

Kestrel13! · Nov 30, 2009

I see you have posted in the malware removal section, if you suspect malware as being the cause of your problems then you need to follow thru all the instructions in this LINK and stick to the thread in malware then to avoid confusion.

keziabass · Nov 30, 2009

not sure the problem but will not even boot in safe mode

Adrynalyne · Nov 30, 2009

Stick with the thread in the software forum. No more multiple forum posts on the same subject please.

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Please help me asap

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