please help me cant get keyboard to work , or install and run malwarebytes

Discussion in 'Malware Help (A Specialist Will Reply)' started by glesgajohn, Nov 15, 2009.

  1. glesgajohn

    glesgajohn Private E-2

    hi again and hope u can help me here,.
    I hve a dell dimension 1300 , and my problem is that when i switch the pc on it recognises the keyboard , but when it boots into windows then the keyboard wont work, in device managers it does show a "keyboard" tab and show a hid keyboard device with expclamation mark , when i try to install the driver it then shows problem installin device ,so i cnt use the keyboard, i have tried dell page for updated drivers to no avaail, also when i install mallware antimalware and run it it dissapears and uninstalls , also does the same with spybot search and destroy ,..can anyone help me here please , as im pulling my hair out as i have een at it for days ,.thanx for any replys
     
  2. glesgajohn

    glesgajohn Private E-2

    cant anyone help me , ive tried about everythin dont wwanna format pc

    ps

    i have run the readme
     
    Last edited: Nov 15, 2009
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Then where are the 5 requested logs. We cannot help you without them.

    Keyboard issues are almost always hardware problems. Did you try testing another keyboard? Have you tried booting in safe mode to see what happens?
     

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