Please help me get rid of About:Blank - I'm desperate

Discussion in 'Malware Help (A Specialist Will Reply)' started by mopatop, Feb 4, 2005.

  1. mopatop

    mopatop Private E-2

    I have the dreaded about:blank virus and whatever I do I can't get rid of it. Now admittedly I am no expert but have followed the advice given in some of the forums but it doesn't seem to do the trick. I have Adaware, Spybot Search and Destroy, HS Remove, Avast, CWShredder, AboutBuster, Spyware Blaster all downloaded and I've tried running these in safe mode but it's still there. I have now done a Hijack This log - if there is anyone who could identify the problem I would be really grateful. I just want my PC back!!

    Logfile of HijackThis v1.98.2
    Scan saved at 20:12:22, on 03/02/2005
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\WINDOWS\system32\ipsa.exe
    C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\WINDOWS\TEMP\acti.exe
    C:\WINDOWS\TEMP\vbconfig.exe
    C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
    C:\PROGRA~1\NORTON~1\navapw32.exe
    C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\WINDOWS\system32\MsConfiG.exe
    C:\security downloads\gcasServ.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\WINDOWS\system32\javaia.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\PROGRA~1\AIM\aim.exe
    C:\WINDOWS\System32\1765.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
    C:\security downloads\gcasDtServ.exe
    C:\Program Files\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\bruqi.dll/sp.html#44768
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bruqi.dll/sp.html#44768
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\bruqi.dll/sp.html#44768
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\bruqi.dll/sp.html#44768
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\bruqi.dll/sp.html#44768
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bruqi.dll/sp.html#44768
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\bruqi.dll/sp.html#44768
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = www.google.co.uk
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = www.google.co.uk
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    R3 - Default URLSearchHook is missing
    O2 - BHO: (no name) - {461AE737-3B83-63AB-9348-0DE2E0FE7E7E} - C:\WINDOWS\system32\ipik32.dll
    O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_5_0.dll
    O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-gb\msntb.dll
    O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [iexplore] C:\WINDOWS\TEMP\acti.exe
    O4 - HKLM\..\Run: [mspaint.exe] C:\WINDOWS\TEMP\vbconfig.exe
    O4 - HKLM\..\Run: [LWBMOUSE] C:\Program Files\Browser Mouse\Browser Mouse\1.1\MOUSE32A.EXE
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
    O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-gb\msnappau.exe"
    O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
    O4 - HKLM\..\Run: [utdteie] C:\WINDOWS\System32\pzwkns.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [Microsoft Java Virtual Machine] MsConfiG.exe
    O4 - HKLM\..\Run: [winusb.dll] winguard.exe
    O4 - HKLM\..\Run: [gcasServ] "C:\security downloads\gcasServ.exe"
    O4 - HKLM\..\Run: [sdkjq32.exe] C:\WINDOWS\system32\sdkjq32.exe
    O4 - HKLM\..\Run: [winri.exe] C:\WINDOWS\system32\winri.exe
    O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
    O4 - HKLM\..\Run: [netal.exe] C:\WINDOWS\system32\netal.exe
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [javaia.exe] C:\WINDOWS\system32\javaia.exe
    O4 - HKLM\..\RunServices: [Microsoft Services] lssrv.exe
    O4 - HKLM\..\RunServices: [Windows Precision Time] clock.exe
    O4 - HKLM\..\RunServices: [AV service] Sygate.exe
    O4 - HKLM\..\RunServices: [Microsoft Java Virtual Machine] MsConfiG.exe
    O4 - HKLM\..\RunServices: [winusb.dll] winguard.exe
    O4 - HKLM\..\RunOnce: [Microsoft Java Virtual Machine] MsConfiG.exe
    O4 - HKLM\..\RunOnce: [ipsa.exe] C:\WINDOWS\system32\ipsa.exe
    O4 - HKCU\..\Run: [winusb.dll] winguard.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - HKCU\..\Run: [Microsoft Java Virtual Machine] MsConfiG.exe
    O4 - HKCU\..\Run: [Apwheel] C:\WINDOWS\System32\1765.exe
    O4 - HKCU\..\RunOnce: [Microsoft Java Virtual Machine] MsConfiG.exe
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
    O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by23fd.bay23.hotmail.msn.com/resources/MsnPUpld.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1098724171953
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall/xscan53.cab
    O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://support.epson-europe.com/selftest/Prg/ESTPTest.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmessengersetupdownloader.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab
    O16 - DPF: {FF521631-31DA-48AC-B4E9-390A7694C906} (EGEGAUTH Class) - http://akamai.downloadv3.com/binaries/P2EClient/EGAUTH_1031_EN_XP.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{3E804914-2C21-4EEE-9384-6A0D598DC3B5}: NameServer = 194.74.65.68 194.72.9.38
    O17 - HKLM\System\CS1\Services\Tcpip\..\{3E804914-2C21-4EEE-9384-6A0D598DC3B5}: NameServer = 194.74.65.68 194.72.9.38

    Thank you to anyone who can offer any help.

    mopatop
     
  2. TheOldThug

    TheOldThug First Sergeant

    Welcome :)

    We ask that you please follow our procedure here. A HJT log is not the first step. Please follow the TUTORIAL listed below. When asked to post a HJT log it must not be inline but rather a .log or .txt file.

    This site has alot of good tools for cleaning up your computer. It's very important that the first thing you do is the following:

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal.
    If you already have any of the programs linked in the tutorial please double check your version to make sure you have the latest one and that you have any/all updates for the programs.

    NOTE: In order to resolve the issues you are having it is very important that you at least try to perform all the steps as outlined. If you have any difficulty please post back letting us know what steps you have completed, what you found while doing the scans if anything and details about any problems you have encountered in completing the steps. The more details you can provide the better.

    Try this... you may find it's all you need. If not post your results and I am sure one of the PROS can help you. These guys are quite busy, as you can see by the number of posts, so hang in there. Good Luck!! :)

    After doing ALL of the above if you still have a problem:

    Make sure you have HijackThis 1.99 and follow the guidelines on where to install it and how to post a log as an attachment. This is all covered in the sticky thread NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting

    Now post a HijackThis log as an attachment to your message (Do not post the log inline). All running programs should be closed, INCLUDING YOUR WEB BROWSER, e-mail. Close before running Hijack This!

    To repeat: Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file. Place it in its own folder for example C:\Program Files\HJT
     

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