please help me i think i have infected my bosses PC!

Discussion in 'Malware Help (A Specialist Will Reply)' started by caynick, Apr 28, 2008.

  1. caynick

    caynick Private E-2

    hello all,
    i'd really appreciate some help
    i've been downloading some stuff for my boss but am sure i have become infected, i ran 2 x AVG scans & got 2 trojans, deleted them & restarted but i am still getting:

    1. XL freezes when i try to paste items
    2. Certain sites won't load
    3. Screen crashes when i click My Documents
    4. Google searches wont load

    Can anyone offer me any help that i can take on before he finds out & kills me?!

    Much appreciated all..
     
  2. abri

    abri MajorGeek

    Hi caynick,
    Welcome to Major Geeks!


    It's not legal for your boss to kill you even if you were downloading files for him. If your antivirus found two trojans, it's likely there's other malware on the computer as well. You need to run through the procedures in the READ & RUN ME FIRST. If you believe time to be of the essence, downloading and running CCleaner first and then Combofix.

    CCleaner is listed on the first page and when you finish downloading that and running it, skip down to the bottom of that page to the cleaning instructions which are specific to your operating system. Click on the link for your operating system. On the page that opens look for the link called Using Combofix (the link is down a little bit farther than the one that is just called Combofix). Download and install it according to the instructions and when you finish with those two things, attach the combofix log here.

    After that, go back and start at the very beginning and do everything else you missed the first time through. Doing it in this order will miss some viruses, but it will give us a bit to work with and give you some more immediate help to get you started.

    abri
     

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