Please help me remove malware

Can someone please help me remove some malware that I seemed to have contracted? I would be forever grateful for any assistance…
-I ran malwarebytes last night when I noticed my computer was running unusually slow & acting strangely. The scan will not complete and stops about 2 minutes into the scan.
-I am also now not able to access the internet. I’m guessing the malware is to blame for that as well?
-I tried running Symantec Anti-Virus scan and that too will not work as it will not even let me initiate a scan.
-I tried to access task manager by pressing ctrl-alt-del but all I get is an hour glass that appears briefly then nothing…
-I tried starting the computer in safe mode but it doesn’t seem to work either…not even sure it even went in to safe mode truthfully…
-I then tried forcing the computer into safe mode via the ‘msconfig’ run command…that, too, did not work…

I’m not really sure what to do next. Does anyone have any advice? It would be greatly appreciated if you might have some that could get my system back up & running…