Please help me with this Virtumonde problem

Welcome to Major Geeks!

You need to complete all of the instructions in the main body of the READ & RUN ME. That is skip the special removal procedures. VundoFix will not help with current vintages of Vundo. After running ALL steps in the READ ME in the order written, attach all of the requested logs which for your Windows version are the below:

• SASlog.txt log from SuperAntiSpyware.
• Malwarebytes Anti-Malware log
• ComboFix.txt (normally C:\ComboFix.txt)
• MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

 

I see you logged in! I'm working up a fix now. Hang around for a bit.

 

Here is something for you to do while I'm making a fix. The below files do not belong in this folder. I suggest you move them somewhere else if you need them. Otherwise delete them.

Code:

2003-03-23 04:51 4,796,416 ----a-w C:\Program Files\nemu64.exe
2003-03-23 00:44 0 ----a-w C:\Program Files\LemD3DCombine.new
2003-01-31 18:05 89,083 ----a-w C:\Program Files\LemD3DCombine.dat
2002-09-07 16:39 17,018 ----a-w C:\Program Files\nemu64.ini
2002-01-12 15:58 2,170,928 ----a-w C:\Program Files\gs_dll.dll
2001-06-01 21:05 28,160 ----a-w C:\Program Files\kailleraclient.dll

 

After taking care of what I posted in message # 6, continue with the below.

Uninstall the below old versions of software:
Java 2 Runtime Environment, SE v1.4.2_03
Java(TM) 6 Update 3
Java(TM) 6 Update 5


Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: (no name) - {80EF6CE9-ED1E-4E18-9FC0-1A05493CD0C3} - C:\WINDOWS\system32\iifefcyx.dll (file missing)
O2 - BHO: {5ddf5deb-ece2-f99b-1164-b8c71ebfabcd} - {dcbafbe1-7c8b-4611-b99f-2ecebed5fdd5} - C:\WINDOWS\system32\ksitnrbl.dll (file missing)
O2 - BHO: (no name) - {DF3C1E39-11F2-447C-AA06-3B3731ADD078} - C:\WINDOWS\system32\ljJCuULC.dll (file missing)
O2 - BHO: (no name) - {FCDD2190-EDD2-4952-A882-123725A12A6A} - C:\WINDOWS\system32\xxywXqqn.dll (file missing)
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder\OrderReminder.exe
O20 - Winlogon Notify: tuvWqNET - tuvWqNET.dll (file missing)

I also advise that you fix the below! You should not always have this running. Run it only when you need it
O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized

After clicking Fix, exit HJT.



Now we need to use ComboFix to remove a bunch of malware files.

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Open Notepad and copy/paste the text in the below quote box into it:

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.


After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now run Ccleaner!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it.



Then attach the below logs:

• C:\ComboFix.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Your logs are clean.

If you are not having any other malware problems, it is time to do our final steps:

2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop & renamed it like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\cf" /u
     • Notes: The space between the cf" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
   • Delete the C:\cf folder from combofix.
3. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
4. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
5. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
6. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
7. Go to add/remove programs and uninstall HijackThis.
8. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
9. If you are running Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

You're welcome. Surf safely!