Please help me!!!!!

Hi,

I am new here. I have just started having a problem with my spyware and virus programs not updating anymore this past week. Up until then I have never had any trouble. Now they are all saying that they can't connect to the server. What's happened??

I am running Windows XP and use Internet Explorer. My computer is a Dell Inspiron 6400 Intel Core Duo 2 GHz processor with 512MB RAM and 80Gb hard drive. I am using a Wireless ADSL Broadband Router D Link DSL G604T.

I am using Ad Aware, Ewido free version, Spybot Search and Destroy and AntiVir Free Edition. All of these programs used to update and now they won't. I had not changed any settings in my security or firewall (Windows) or internet options.

I tried turning all of them off. I contacted D Link and followed their instructions for turning off the firewall on the router and I turned off Windows firewall and the programs still can't connect to their servers to update. One thing I don't understand is that I have turned off the Windows and D Link firewalls but in the Security Section in Control Panel it says that "at least one of the firewalls installed on this computer is turned on" but I have turned them off. I don't have zone alarm or any other firewall on my computer so why is it saying this?

What has happened?? Please can someone help me as there is no point in running these programs if they are not up to date. (I also can't use the Ebay auction management software I just bought )

Thanks in advance,
Donna

 

I a not sure what the trouble is, but it nothing to do with the D-Link Router.

The Router's Firewall blocks only traffic from the outside, so it would not block updated that are called from inside applications.

In addition, the D-Link, being an Independent Network Device would not appear in the control panel.

What you see in the Control Panel is probably Windows Firewall.

You need to configure the updater in the Firewall exceptions.

 

I added the programs to the exceptions list and it's still not working. What else could it be? I don't have any other firewalls on my computer except for the Windows one. As I Said, I disabled it but it still says that "at least one firewall installed on this computer is currently enabled".

 

Use these two applications to find out what actully is runing in your computer.

http://www.ezlan.net/infestation#startup

http://www.ezlan.net/infestation#process

.