Please help! My PC is fubar by a spam bot!

First. It is a very bad idea to allow all users to have admin. privileges! You need to run SAS and MBAM on each user account.

Second. You need to put Combo where you were instructed to put it...on you desktop, not here:
c:\documents and settings\Matthew\My Documents\My Downloads\ComboFix.exe

Now you need to tell me what is being reported and by what program....I need the exact path.

What is this:
C:\cc221.exe --> if you don't know, add it to the fix I give you.

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
If it is not on your Desktop, the below will not work.
* Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
* If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

KILLALL::

Driver::
PGVJTXWA

File::
C:\Documents and Settings\Matthew\Local Settings\temp\wbk2A.tmp
C:\Documents and Settings\Matthew\Local Settings\temp\wbk2b.tmp   
C:\Documents and Settings\Matthew\Local Settings\temp\wbk2c.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk2d.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk3c.tmp    
C:\Documents and Settings\Matthew\Local Settings\temp\wbk3d.tmp    
C:\Documents and Settings\Matthew\Local Settings\temp\wbk6a.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk6b.tmp   
C:\Documents and Settings\Matthew\Local Settings\temp\wbk6c.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk6d.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk6e.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk6f.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk70.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk71.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk72.tmp     
C:\Documents and Settings\Matthew\Local Settings\temp\wbk73.tmp
C:\Documents and Settings\Matthew\Local Settings\temp\D3BTS5ZN.htm
C:\Documents and Settings\Matthew\Local Settings\temp\fdr1112.fdr   
C:\Documents and Settings\Matthew\Local Settings\temp\fdr5484.fdr

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
If it asks you to overide the prvevious file with the same name, click YES.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\ComboFix.txt
* C:\MGlogs.zip

 

It's been a rather long time since you last replied. I am not seeing any malware in your system. You can remove these items:

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

Now as to your email situation. Malware detected in email databases has to be cleaned up by you. You have a few choices:

1. delete the whole file which is not an option you normally want to use
2. load the email folder that contains the infection and delete ALL unnecessary emails (hoping to remove the problem email) and then use the Mailbox Cleanup option to delete all old emails. Then compact the Outlook database to permanently remove data. See http://support.microsoft.com/kb/196990 If you do not cleanup and compact the databases, the deleted emails may still be leaving hidden information in the database that you just cannot see but a scanner may still pickup on it.
3. create a new folder and move only emails you really need into the new folder and then delete the infected folder.

Obviously this is assuming you are having problems with Outlook, though the same principals apply to other email programs.

 

NvCplDaemon is related to your Nvidia graphics cards. The start up item is not a virus.

QuickTime Task is part of Apple QuickTime. Again not a virus.

Your email issue with hotmail is something you need to clean out yourself. You need to either delete all of your emails ( which I doubt you want to do) or find the email that is causing this issue and remove it.

I suggest you post in the software forum for help with installing SP3.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /u
     
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
4. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
5. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Go to add/remove programs and uninstall HijackThis.
7. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
8. If you are running Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore ato create a new clean Restore Point.
9. After doing the above, you should work thru the below link:
   
   • How to Protect yourself from malware!