Please help remove malware from my computer

Discussion in 'Malware Help (A Specialist Will Reply)' started by jckazz, Apr 20, 2009.

  1. jckazz

    jckazz Private E-2

    Hi folks,

    Please help me remove malware from my computer.

    My computer is running really slow. The harddrive is grinding almost all the time. Starting up software takes a long time for each application.

    Thanks in advance,
    Marc
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You need to let MGTools run to completion. You have no HJT log, so I assume you just didnt make the license agreement.

    Use add/remove programs to uninstall:
    Java(TM) 6 Update 2"
    Java(TM) 6 Update 3"
    Java(TM) 6 Update 5"
    Java(TM) 6 Update 7"
    Java(TM) SE Runtime Environment 6"

    I strongly advise you to cleanup your Desktop. Remove everything but links to run programs. Do not download and save programs here and definitely do not use it for long term storage. You need to keep ComboFix.exe here for now as we need it, but we will be removing it when we are finished with your cleanup. A cluttered Desktop is malware's playground and it can also cause performance degradation especially when you start saving large files here like you are doing.

    Now use windows explorer to find and delete this:
    C:\recycler\S-1-5-21-1482476501-1644491937-682003330-1013\iuhx32.exe

    Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it, make the HJT agreement and let it run until it tells you to press any key. Then attach the new C:\MGlogs.zip file.
     
  3. jckazz

    jckazz Private E-2

    TimW,

    Thanks for the quick reply and all of the help.

    I removed all the Java installations and installed a new one from scratch.

    I moved all the files from my desktop to another directory

    I couldn't find C:\recycler\S-1-5-21-1482476501-1644491937-682003330-1013\iuhx32.exe
    The recycler directory appears to be empty. I ran CCleaner. Is it possible that it already removed it?

    I merged the reg file successfully

    I ran C:\MGtools\GetLogs.bat
    I got an error while running it. I attached a jpg of the error. I pressed "yes" to send the error to HJT.
    I attached the log files
     

    Attached Files:

  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any issues in your logs. Tell me if you are still having problems. :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds