Please help remove this malware

Discussion in 'Malware Help (A Specialist Will Reply)' started by maggieandyaothecats, Sep 29, 2008.

  1. maggieandyaothecats

    maggieandyaothecats Private E-2

    I've gone through the guide....

    this malware redirects my google pages to some random page

    doesn't let me download any anti virus software, so i dl through another computer.

    But then, it doesn't let me update through it....so again i dl through another computer

    I dl Hijack this, and it doesn't let me save a log, so i copy and pasted to a word file.

    It also prevents a system restore.

    I'm almost sure its coolwebsearch related, but the shredder doesn't detect anything.

    GRRR

    Here's my Hijack this log....PLEASE HELP!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 6:45:53 PM, on 29/09/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
     
    Last edited by a moderator: Sep 29, 2008
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!


    As you likely already know is that malware is a massive pest these days and does its level best to hide itself in any number of places, So just a Hijackthis log will not show all the malware that can be on your PC, the full guide of our steps below has a few other logs that show alot of the malware on your PC and where they are located,




    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    Notes:

    [/SIZE]
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.


    plus a guide on how to attach the logs HOW TO: Attach Items To Your Post


    Hijackthis is run as part of MGTools so should save the resulting log in the ZIP file that MGTools produces, just attach the full zip file and its contents, plus the other scans if you can run them to your next few posts ( as it may take two posts to attach all 5 due to the forum softwares limit of 3 attachments per post )
     

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