Please help? Sorry folks

Discussion in 'Malware Help (A Specialist Will Reply)' started by phynna_RGV, Aug 21, 2007.

  1. phynna_RGV

    phynna_RGV Private E-2

    I've done the tasks in the read first section, the cleaner, defrag, ran AVG/Ewido uncountable times, etc.. . . . now I'm up to the HiJack This log.
    The AVG keeps finding Trojan.BHO.bd but no matter how many times I delete it it's back within half an hour!!! I'm getting popups so much from tracking101, and others that show ad's for Macy's, some online casino, and some syntax jibberish internet window describing a fatal error.

    I've attached the log, and I'm sorry if this is a bother to you, I followed all the instructions as best as I could. Thanks, Fiona.
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MG's!

    Need a few more logs...
    • Bitdefender Log - from step 6
    • Panda Scan Log - from step 6
    • runkeys.txt - the log from GetRunKey.bat
    • newfiles.txt - the log from ShowNew.bat
     
  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    As a reference I will post our initial instructions below.

     
  4. phynna_RGV

    phynna_RGV Private E-2

    sorry, I misunderstood last night, I didn't realise you needed them all. Here's the Bitdefender, for some reason it kept saying it was an invalid attachment so I've cut & pasted it here and I'll go work on the others for you now.

    Edit by bjgarrick: Inline log attached!
     

    Attached Files:

    Last edited by a moderator: Aug 21, 2007
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Be sure you save them using notepad and attach them as TXT files.
     
  6. phynna_RGV

    phynna_RGV Private E-2

    Here's the panda scan..........
    I'll post the others as I get them done, sorry to take so long but computer is so slow, and with work........ well things are taking lots of time........
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Okay! When you return, run the below and attach the log from the scan. Also you should attach a GetRunKey, ShowNew and a fresh HJT log also.

    1. Download this file - combofix.exe
    2. Double click combofix.exe & follow the prompts.
    3. When finished, it will produce a log for you. Attach this log to your next reply
    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.
     
  8. phynna_RGV

    phynna_RGV Private E-2

    here's combofix, now on to get run key....
     

    Attached Files:

  9. phynna_RGV

    phynna_RGV Private E-2

    here's get run key
     

    Attached Files:

  10. phynna_RGV

    phynna_RGV Private E-2

    here's show new
     

    Attached Files:

  11. phynna_RGV

    phynna_RGV Private E-2

    and a fresh hijack this

    is there anything else I've missed?
     

    Attached Files:

  12. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please disable any antivirus and/or antispy programs you have installed so they will not block this fix.

    Pre-Instructions:
    Please print out these instructions so that you can operate with All Browser Windows CLOSED.


    Step 1:
    Now scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    [QUOTE O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO

    O20 - AppInit_DLLs: C:\WINDOWS\system32\__c004892C.dat [/QUOTE]

    Again, make sure ALL browser windows are closed when you click FIX.

    Step 2:
    Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.
    Step 3:
    Now download The Avenger by Swandog46, and save it to your Desktop.
    • Extract avenger.exe from the Zip file and save it to your desktop
    • Run avenger.exe by double-clicking on it.
    • Check the 'Input script manually' box.
    • Click on the magnifying glass icon.
    • Copy everything in the Quote box below, and paste it in the box that opens:
    • Now click the 'Done' button.
    • Click on the traffic light icon and OK the prompt.
    • You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it yourself.
    • A log file from Avenger will be produced at C:\avenger.txt

    Step 4: Begin here after rebooting from Step 3!
    Next Reset Web Settings & Default Security Settings

    Note for IE 6 users:
    To Reset Web Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

    To Default Security Settings:
    Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites. For IE 7 users, simply click the "Reset all zones to default level" button.

    Note for IE 7 users:
    Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.


    Step 5:
    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.


    Step 6:
    After you have completed ALL of the above in the correct order, please attach the following logs.
    • HijackThis Log
    • ShowNew Log
    • GetRunKey Log
    • Avenger Log
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     

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