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Please help with a nasty Virtumone infection

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by elite85, Aug 3, 2008.

  1. elite85

    elite85 Private E-2

    I've had Virtumonde for about a month now. First detected through Spybot S&D, did the typical proccess of finding and claiming to delete these files, but then on rescan they reappear, and my computer is still having the popups and slow or incapable loads.

    I have about 10 spyware software or virtumonde specific removal tools. I'm sure this isnt ideal but ive been trying to fix it with no luck so far.

    I've ran software from symantics, vundofix, combofix, sdfix, i have hijackthis, and am running AVG antivirus now (didnt have before infection), and always had windows firewall.

    Also I am on a wireless connection inside my house which is not encrypted. I'm planning on setting a password after this is resolved.

    I have combofix logs and Hijackthis logs, i've run these programs in safe mode also.

    I've tried deleting processes and that doesnt work. They somehow reappear.

    Can I please get assistance to make my machine clean again. I would appreciate it alot, I realize this has no charge. :)
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    The Windows firewall is totally inadequate as you will learn from reading our sticky threads.


    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. If something does not run, write down the info to explain to us later but keep on going. Do not assume that because one step does not work that they all will not.

    READ & RUN ME FIRST. Malware Removal Guide


    Note: If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can running steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    Starting your computer in Safe mode
     

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