Please Help with all kinds of problems...

My computer has been running slower and slower - particularly when checking email from both MSN and Verizon.net. Also, at startup I get a message that a file named _ _ _ _ _.exe cannot be found (replace the _s with a little box symbol). I followed all of the directions in Read & Run Me and am attaching my hijackthis post. PLEASE help and be gentle on me as I am somewhat of a newbie, thanks.

 

WHat about the ActiveScan logs and Bitdefender log from step 5?

 

In step 5 I ran Ccleaner, MSWSSRT, Spybot and Windows Defender. If there are text files to attach let me know what they may be called and I'll do a search and then attach them as well.

Thanks for your help!

 

Okay, sorry - here are the activescan and bitdefender files ...

 

Hi. You havn't run shownew quite right! Please extract ALL the files from the zip file to a folder that is convienient for you and then run shownew.bat. Please do this now and upload a new log.

 

Okay, here is another shownew log...

Thanks again for your help!
P

 

Question: Can posting these logs here provide information to potential hackers? Could info contained in these logs help them find holes in my security or provide access to my information? The reason I ask is that Norton has notified me of some Portscan attacks since posting these logs.

Thanks in advance for your help, I see that my logs are being viewed so I know you are working on my problems ...

 

Hi

Sorry for the delay, The only thing in the logs is you computer name and username bhoth of which arn't much use to a hacker without a location. I wouldn't worry about it. If it makes you feel better I can remove the logs from your posts in a minute once i've read them.

Using add/remove programs which can be accessed from the control panel, uninstall the following:

Download and install Sun Java Runtime Environment 5.0 Update 9

IMPORTANT: You should print or save the below locally, so you can refer to them while offline. You must exit all browsers before running the below steps and it would be best if you actually physically unplug your cable to the internet, reboot, and do not run anything but what I give you to do. Also it would be good to exit all processes and items in your System tray.

Do the above before continuing! Okay unplug your cable now.

Make sure you have rebooted in Normal Mode (do not open any other processes)



Run HijackThis. Click the 'Do a system scan only' button.

Place a checkmark in the box next to the following lines:

Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.





Now boot into SAFE MODE

Open Windows Explorer navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)

If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.


REBOOT to Normal Mode.

Let me know how things are running now

Post a fresh HijackThis log, a fresh newfiles log and a fresh activescan log.