please help with derbiz logfile

Discussion in 'Malware Help (A Specialist Will Reply)' started by hmsnelson, May 9, 2005.

  1. hmsnelson

    hmsnelson Private E-2

    I got the log file. Can anyone tell me what to get rid of and how? Nice and simple instructions please, bit new to this. Thanks
     
  2. hmsnelson

    hmsnelson Private E-2

    Sorry. Forgot to say that I have the Derbiz icon on my desk top. Get loads of pop ups every couple of minutes and I am using Norton anti virus software plus most of the spyware stuff. Thx.
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Please follow the steps below.

    - Run ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus RemovalMake sure you check version numbers and get all updates.

    - Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.


    After doing ALL of the above you still have a problem:

    - Download HijackThis 1.99.1

    - Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    - Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the downloaded ZIP file.

    - Before running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    - Run HijackThis and save your log file.

    - Post your log as an ATTACHMENT to your next message. (Do NOT copy/paste the log into your post).
     
  4. hmsnelson

    hmsnelson Private E-2

    Hi, thanks for helping me. I have performed the scans etc in safe mode but I still have the same problem. I am attaching the results of the Hijackthis prog.
    Many thanks!!!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Your OS and IE versions are way out of date and represent a major security risk. After we fixed your current problems, you must get updated.

    If you are using WinXP or WinMe, make sure you have system restore disabled (per the tutorial).
    For all OS types, make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis and click on the "Open the Misc Tools Section" button on the open page. Then select "Open process manager" on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click "Kill process". Then click yes.
    C:\WINDOWS\System32\CTSVCCD.EXE
    C:\WINDOWS\System32\picsvr\picsvr.exe

    After killing all the above processes, click "Back".
    Then please click "Scan" and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://community.derbiz.com/
    O4 - HKLM\..\Run: [checkrun] C:\windows\system32\elitepmd32.exe
    O4 - HKLM\..\Run: [picsvr] C:\WINDOWS\System32\picsvr\picsvr.exe
    O4 - HKLM\..\Run: [AFMivBto] C:\WINDOWS\vudjrfn.exe
    O4 - HKLM\..\Run: [AFMivÆõÚ)–²%)ßfÏNbC:\Program Files\ISTsvc\istsvc.exe] C:\WINDOWS\vudjrfn.exe
    O4 - HKLM\..\Run: [ASDPLUGIN] C:\WINDOWS\System32\uk_nm.exe -N
    O4 - HKLM\..\RunServices: [MICROSOFT UNPACCKER SYSTEM] unpak32.exe
    O4 - HKLM\..\RunServices: [CT Control Settings] CTSVCCD.EXE
    O4 - HKCU\..\Run: [CT Control Settings] CTSVCCD.EXE
    O15 - Trusted Zone: http://*.windowsupdate.com
    O15 - Trusted Zone: http://awbeta.net-nucleus.com (HKLM)
    O16 - DPF: {24311111-1111-1121-1111-111191113457} - file://c:\eied_s7.cab
    O16 - DPF: {33331111-1111-1111-1111-611111193457} - file://c:\ex.cab
    O16 - DPF: {33331111-1111-1111-1111-611111193458} - file://c:\ex.cab
    O16 - DPF: {43331111-1111-1111-1111-611111195622} - file://c:\ex.cab
    O21 - SSODL: SystemCheck2 - {54645654-2225-4455-44A1-9F4543D34545} - C:\WINDOWS\System32\vbsys2.dll

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete:

    C:\WINDOWS\System32\vbsys2.dll
    C:\WINDOWS\System32\CTSVCCD.EXE
    C:\WINDOWS\vudjrfn.exe
    C:\WINDOWS\System32\uk_nm.exe
    C:\WINDOWS\system32\unpak32.exe
    c:\eied_s7.cab
    c:\ex.cab
    C:\Program Files\ISTsvc <-- the whole folder
    C:\WINDOWS\System32\picsvr <--- the whole folder
    C:\windows\system32\elitepmd32.exe <--- also delete any other files that begin with elite and end with .exe. There could be a bunch of them.

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now run Ccleaner (installed while running the READ ME FIRST). Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.

    Now we need to Reset Web Settings:
    1) If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2) Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3) If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

    Now reboot in normal mode and post a new HJT log. And tell us how things are working.
     

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