Please help with malware problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by sktjcs, Jan 8, 2007.

  1. sktjcs

    sktjcs Private E-2

    My computer cpu operates at 100% capacity with 99% runnning under explorer.exe. I have done all the malware removal steps under "Major attitudes post and have inlcuded the logs in this and the next post. Thanks.
     

    Attached Files:

  2. sktjcs

    sktjcs Private E-2

    Here are the rest of the diagnostic files
     

    Attached Files:

  3. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Download
    - Pocket Killbox

    Empty the Norton Antivirus Quarantine Folder
    Empty the CounterSpy Quarantine Folder

    Run CCleaner

    Using Add or Remove Programs in the Control Panel; uninstall the following:
    Install Java Runtime Environment (JRE) 6 available from Sun Microsystems.

    Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop.
    Close Notepad.

    Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

    Now Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:
    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click Delete Selected Temp Files
    Then after it deletes the files click the Exit (Save Settings) button.

    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue..

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Now boot into SAFE MODE

    Open Windows ExplorerP navigate to and DELETE the following: (Some of these may have already been deleted by Pocket Killbox)
    Now run CCleaner. If you have Windows XP delete the contents of C:\WINDOWS\Prefetch.

    Then, as an added precaution, Go to Start -> Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:

    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.

    REBOOT to Normal Mode.

    Follow the instructions for Virtumonde aka Trojan Vundo Removal.

    Post a fresh HijackThis log and the log from VundoFix.
     
  4. sktjcs

    sktjcs Private E-2

    Thanks a bunch!! The computer seems to be working better. I note that all the files to be del. on Hijack This were not found. One file that was deleted showed up after the process was complete.( R0- HKCU\SOFTWARE\MICROSOFT\INTERNETEXPLORER\MAIN,STARTPAGE = hTTP://WWW.DELL4ME.COM/MYWAY)

    Also when I ran killbox I did get the message PendingFileRenameOpereations promt.

    Attachted are the logs requested. Please let me know if there is anything else to do.

    Thanks Again!!!!!
     

    Attached Files:

  5. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:
    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click Delete Selected Temp Files
    Then after it deletes the files click the Exit (Save Settings) button.

    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue..

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Post fresh logs for the following:
    HijackThis
    GetRunKey
    ShowNew
     
  6. sktjcs

    sktjcs Private E-2

    Ok! Here are the new logs.
    Thanks.
     

    Attached Files:

  7. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Download DelDomains and unzip it to your desktop.

    Find the files from deldomains.zip on your Desktop and RightClick on the deldomains.inf file and select Install.

    Afterwards run Spybot and make sure you re-Immunize immediately. Then run a full system scan. If you get any reported problems, attach the log from Spybot.

    Using Add or Remove Programs in the Control Panel; uninstall the following:
    Visist Adobe's website and install the latest version of Acrobt Reader.

    Windows Messeger is running in the background on this computer, and represents a security risk. Remove Windows Messenger by running Unistall Messenger. If you are using this as your IM client then replace it with MSN Messenger.

    Now run Pocket Killbox:

    Choose Tools -> Delete Temp Files and click Delete Selected Temp Files
    Then after it deletes the files click the Exit (Save Settings) button.

    NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue..

    Select:
    • Delete on Reboot
    • then Click on the All Files button.
    • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
    • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
    • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
    If Killbox does not reboot or you get a Pending Operations type error message just reboot your PC yourself.

    Post fresh logs for the following:
    HijackThis
    GetRunKey
    ShowNew
     
  8. sktjcs

    sktjcs Private E-2

    Shadow Puter Dude--I can't thank you enough for all your help!! I have preformed the last set of instuctions. The Logs are posted on this and the next reply. Let me know if there is more to do. Thanks again.
     

    Attached Files:

  9. sktjcs

    sktjcs Private E-2

    Here is the latest analysethis log
     

    Attached Files:

  10. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Your logs are clean. If you are not having any other malware problems, it is time to do our final steps:
    • If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    • If we used ComboFix you can delete the ComboFix.exe file and associated C:\combofix.txt log that was created.
    • If we used SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    • If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    • If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    • If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    • You can delete the ShowNew.Zip and GetRunkey.Zip files and the files that you extracted from the ZIP files. You can also delete the C:\newfiles.txt and C:\runkeys.txt logs that were created
    • If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    • After doing the above, you should work thru the below link:
     

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