Please help with malware!!!

Welcome to Major Geeks!

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

Please disable all anti-virus and anti-spyware programs while we do the following:

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

How long have you had the "I_Give..." program?

Note where most of the problems were in either the SAS or the MBAM logs.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and tell me how things are running.

 

Sweet.....your logs look clean.
You don't need to remove the I_Give stuff...I was just asking.

Yes....try to download from here:
Java Runtime 6

NOw lets clean up your temps:

Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.

* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.

If you use Firefox browser

* Click Firefox at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser

* Click Opera at the top and choose: Select All
* Click the Empty Selected button.
o NOTE: If you would like to keep your saved passwords, please click No at the prompt.

Click Exit on the Main ATF Cleaner menu to close the program.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used ComboFix then UNINSTALL COMBOFIX (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
2.
* Click START then RUN
* Now type "%userprofile%\Desktop\cf" /u in the runbox and click OK.
* Note: The space between the cf and the /U, it must be there.
3. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
4. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
5. If you are running Windows XP or Windows ME, do the below:
* Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
6. After doing the above, you should work thru the below link:
How to Protect yourself from malware!

 

This would fall under the heading of "user choice" ...personally I would remove it as it will "offer you coupons and such when you hit certain web sites....you should find it in add/remove programs and then do a search for any remainders after you uninstall.

 

Yes do a search for both and remove any folders you find...you can also check CCleaner and see if it will uninstall thru that...

And you are most welcome.

 

You may just have to go to the folders ...open them and delete all the contents...then delete the folder.

 

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

* Run avenger.exe by double-clicking on it.
* Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

That should do it.

 

Run CCleaner and click on the issues tab....have it scan and then remove those items...it will pop up a box asking if you want to make a backup ...do so!!!

Then tell me how things are.

 

You are most welcome!! Safe surfing.