Please help with new comp. HT log attched

Discussion in 'Malware Help (A Specialist Will Reply)' started by jmatzick, Jan 4, 2007.

  1. jmatzick

    jmatzick Private E-2

    My curser constantely flashes the hourglass and I can hear the hard drive constantely working. This is a brand new computer but after running ewido, it came up with over 200 infections so i removed them but I still have the weird behavior of the curser. Please look at my hijack this log and see if there is anything bad there.
    Thank you.
    John Win xp IE6
     

    Attached Files:

  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome

    To fully help remove the malware on your PC and by what you have posted above their is much of it, hijackthis on its own and not installed, re-named and run as the last scan will not highlight all malware on a PC, its limited in what it scans for which is why we have this below guide for you to follwo and attach the requested logs, these will give better idea of the infection,


    Our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.




    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. jmatzick

    jmatzick Private E-2

    I tried to do the best I could following the recommendations. It took me a few hours. Also McAfee is saying that I am infected with "New Poly Win32" virus. I ran Ewido and McAfee in safe mode and the funny thing is they both say no infections detected. This is a brand new computer (yesterday) so I'm not sure why I would have infections already.
    Anyway I hope that you can help me.
    Thanks.
    John
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to attach the other 4 logs that were requested. Also you need to go back and do step 2 of the READ ME, it seems you totally skipped it. You also need to set your PC to Normal Startup as requested in step 0 of the READ ME where it is taking about MSconfig.

    I'm not seeing any malware based on what you have posted thus far. Your disk activity may just be due to the applications you are running.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds