Please Help with Spy-Agent.bc

Discussion in 'Malware Help (A Specialist Will Reply)' started by mizeryschild, Jul 16, 2006.

  1. mizeryschild

    mizeryschild Private E-2

    I came home from work today to find that my husband had infected my computer with Spy-Agent.bc.

    Usually I can clean my computer of the infected files and keep from having to reformat the whole pc, but this time I haven't had any luck.

    I did download fixwareout, hijackthis, and hoster, just in case they are needed.
    I ran fixwareout and got a report from it, as follows:

    I followed the tutorial on the meanings of the HijackThis filetypes, found all of the ones that needed to be removed and told it to fix the problems, but my computer is STILL popping up in McAfee (which I rarely use anyway because it rarely picks up on the infected files. Use WebRoot. They're the best. :D )

    It hasn't yet created any problems with running any programs, but the pop-up is just annoying, and what's worse is that I KNOW something is going on with my pc.

    The HijackThis file looks like this:

    EDIT : Removed inlong HJT log

    Any assistance would be helpful -- it would take me hours to get my computer back to where it was before he trashed it...

    If you're online right now, try sending a message to mizeryschyld on yahoo. I'm usually online, otherwise, you can e-mail me: Edit: Removed email to prevent email harvesting.

    Thanks,
    Miz
     

    Attached Files:

    Last edited by a moderator: Jul 17, 2006
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Hi and Welcome


    Do please run through our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

    - Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    Make sure you check version numbers and get all updates.


    After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

    Downloading, Installing, and Running HijackThis


    When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
    • Bitdefender
    • Panda Scan
    • HijackThis
     

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