Please Help

Hey im back its been over a month since the last time I was here and now I have some new problems. I ran all the scans and it said I had 2hijackers 2 trojans A virius that bitdefinder couldnt remove and alot of spyware etc. It wouldnt let me save the logs for panda scan and bitdefender it said I need to be connected and I was in safe mode with networking. Anyways here is the only 2 logs that it would let me save

 

Why did you ignore the files found in AVG AntiSpyware? Run that scan again and remove the found infections.

Also, I need logs from the online scans, GetRunKey and ShowNew.

 

When I used the AVG antispyware I put all the things it found wrong on delete on reboot and when I did the online scans It wouldnt let me save the log it kept saying I need to be connected to the internet and I was connected but I'll try again and see what happens thx

 

Be sure you remove what AVG finds, you do have to be connected to save the log I believe.

 

ok it worked this time

 

runkeys, newfiles, and hjt log

 

Scan with HijackThis and check the boxes for the following entries:
( Make sure ALL browser windows are closed when you click FIX )

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=63&bd=PRESARIO &pf=desktop

O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plu gin\webhelper.dll

Again, make sure ALL browser windows are closed when you click FIX.

Copy the contents of the below Quote Box to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file fixme.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.) Then double-click on the fixme.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to Add in to the registry, say yes.

Next, run CCleaner to clean up cookies and temp files.

Next Reset Web Settings & Default Security Settings

To Reset Web Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.

If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK

To Default Security Settings:
Right click on your desktop Internet Explorer icon and select Properties. Then click the Security Tab and click Default Level for Internet, Local Intranet, Trusted Sites, and Restricted Sites.

Note for IE 7 users:
Select Internet Options, then the Advanced Tab and then the Reset button under Reset Internet Explorer Settings.

Once you complete the above, reboot once more and let me know how things are running.

 

ok I just done all that but when I tried to reset web settings it said it was unable to do that and where I put the internet, trusted sites, and all that on default level I cant do that either casue where it says default level is faded out so when I click on it does nothing but other than that my pc is running 10 times better thx so much

 

Just now when I restarted my computer I got this message as soon as my desktop came up
compaq connections is unable to access its data directory. Its either invalid or unreachable, or there is another program accessing it

 

Somehow you slipped by me, are you still having the problem stated in your previous post?

 

No everything is running great now I appreciate it. How long can I go with spyware, trojan, adware, virus and whatever else I had wrong with my pc before It crashes or will it crash or what will happen if I went a long time before fixing it

 

The only time I've seen a system crash from malware is when there were literally thousands of traces present. All of the system files were infected and eventually it crashed, this is the only time I've seen this happen.

It takes a lot to crash a system however most malware infections will decrease performance by 100% and cause some functions in Windows to stop working.