Please Help!!!!

First of all, I dont know that much about computers, so please bear with me...

Since a week or so, i have had a red circle with a white cross in my toolbar, where my Norton sign used to be. When I move my mouse over it, it says

"Your computer is infected!
windows has dectected a spyware infection!
It is reccomended to use special antispyware tools to pervent data loss. Windows will now download and install the most up-to-date antispyware for you.
Click here to protect your computer from spyware!"

I got rid of Norton in the meantime, and the red dot disappeared but came back now....I have installed a-squared Security (it was the only one that I was able to install and run the scan with) which has found and removed many threats. One keeps coming back though, even after I delete it: "Backdoor.Win32.Small.cyb"

I also cannot go on my email account since this happened and my Control Panel has changed.

I read in another thread about a person that had a similar problem and posted a log from Hijack This, but unfortunately I cannot run this either.

I would really really appreciate it if somebody could help me with this!

Thanks so much!!

 

Hi Mara1983,
Welcome to Major Geeks!

Please see if you can download and run Combofix:

• 1. Download this file - Combo Fix
  2. Double click combofix.exe & follow the prompts.
  Note: Do not mouseclick combofix's window while it is running. That may cause it to stall.
  3. When finished, it will produce a log for you. Attach this log to your next reply.

After you've run Combofix, please follow the instructions in the READ & RUN ME FIRST (skipping Combofix if it already ran) and attach the logs you are able to get.

If you are able to make it through the instructions completely, you should have three logs - Combofix, SAS (SuperAntiSpyware) and the MGlogs to attach to your next post.

Let me know how this goes.
abri