Please help!

summerskies · Oct 12, 2008

I'm getting a buffer overrun error when I try to open AIM (which I use for online office hours for my students). I have tried updating to a newer version with no luck. I can not do system restores either. I have run Norton, McAffee, and Kaspersky scans to no avail. I have also run spybot and ad-aware. My HiJackThis file is below. Can anyone please hep me?!

Logfile of Trend Micro HijackThis v2.0.2

TimW · Oct 12, 2008

Welcome to Major Geeks!

This does not sound like a malware issue, but if you would like us to look:

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

If something does not run, write down the info to explain to us later but keep on going.

Do not assume that because one step does not work that they all will not.

READ & RUN ME FIRST. Malware Removal Guide

Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode. You can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools on another PC and burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

summerskies · Oct 12, 2008

Thanks!

summerskies · Oct 12, 2008

I had to compress this one...it was too big to attach.

TimW · Oct 12, 2008

Your logs look clean.

I suggest you take this up in the software section.

We nned to cleanup from the scans:

Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

REGEDIT4

[-HKEY_CURRENT_USER\Software\Kazaa]
[-HKEY_LOCAL_MACHINE\SOFTWARE\knight]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"HideLegacyLogonScripts"=-
"HideLogoffScripts"=-
"RunLogonScriptSync"=-
"RunStartupScriptSync"=-
"HideStartupScripts"=-

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"HideLegacyLogonScripts"=-
"HideLogoffScripts"=-
"RunLogonScriptSync"=-
"RunStartupScriptSync"=-
"HideStartupScripts"=-
Click to expand...

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

If you get a success message, it is time to do our final steps:

We recommed you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significan amount of resources ( except a little disk space ) until you run a scan.

If we used Pocket Killbox during your cleanup, do the below

* Run Pocket Killbox and select File, Cleanup, Delete All Backups

If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)

Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required

"%userprofile%\Desktop\combofix" /u

Notes: The space between the combofix" and the /u, it must be there.

This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.

Delete the C:\combo-fix folder from combofix.

If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.

If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.

If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.

If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.

If we had you run Avenger, you can delete all files related to Avenger now.

If we had you run RenV.exe, you can delete it and the Log.txt file on your Desktop.

Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.

If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.

Go to add/remove programs and uninstall HijackThis.

You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip

If you are running Vista, Windows XP or Windows ME, do the below:

Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.

Then reboot and Enable System Restore to create a new clean Restore Point.

After doing the above, you should work thru the below link:

How to Protect yourself from malware!

Click to expand...

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Please help!

summerskies Private E-2

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

summerskies Private E-2

Attached Files:

mbam-log-2008-10-12 (13-53-17).txt

MGlogs.zip

SUPERAntiSpyware Scan Log - 10-12-2008 - 13-03-30.log

summerskies Private E-2

Attached Files:

log10122008.zip

TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member