Please help

Discussion in 'Malware Help (A Specialist Will Reply)' started by Icedprincess, Jun 28, 2015.

  1. Icedprincess

    Icedprincess Private E-2

    The issue seems to be on my network has effected a windows 7 computer which no longer boots and is going to be replaced if we can clear this up. Currently is affecting a windows 8 computer which all logs are from. Also has caused issues on a ps3 and two android phones including usagage of the ps3 wallet. If any additional information is needed I will be checking back in very often. Thank you in advance for any help you are able to give.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Download and run OTM.

    Download OTM by Old Timer and save it to your Desktop.

    Code:
    :reg
    [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
    "AppInit_DLLs"=""
    
    :Files
    C:\WINDOWS\SysNative\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
    
    :Commands
    [emptytemp]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
    • Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
    • OTM may ask to reboot the machine. Please do so if asked.
    • Copy everything in the Results window (under the green bar), and paste it into a text file to ATTACH into your next reply.

    NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



    http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Attach JRT.txt to your next message.


    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running!
     
  3. Icedprincess

    Icedprincess Private E-2

    Here are the requested logs
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Thanks. Can you explain how things are currently running, please?
     
  5. Icedprincess

    Icedprincess Private E-2

    Most of the cloud and network icons are not loading on start up to the task bar anymore. A lot of my files are spread out and being saved and synced from a cloud storage and saved under program data and in network folders which I never set up. AWSSkyDrive AWS-Explorer and AWSpanel are among a few all under appdata roaming. I also seem to have no admin rights in some places on my computer and there is a lot of IPV4 and IPV6 traffic going on when I have not started any programs. the ip address is listed as ::1 and it is an internetgateway device.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    All sound like topic for the software forum to me. You can go ahead and post there about it if you like. :)
     
  7. Icedprincess

    Icedprincess Private E-2

    Okay thank you, does that mean it appears to be virus free?
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Apart from the little bit we removed, I wasn't seeing anything else to do. The logs look good now. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds