Please help.!!!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by mzone, Feb 3, 2006.

  1. mzone

    mzone Private E-2

    Please can you offer some help and advice!!!

    I recently bought my parents a McAfee home suite and installed it for them. once installed, i had around 78 adware files that i stupidly deleted )not cleaned or quarantined.
    once i re booted the sytem i had two notices come up on start up. the first one read.....

    " either there is no default mail client or the current mail client cannot fulfill the messaging request. please run microsoft outlokk and set it as the default mail client".

    the second one reads.....

    "m3Skin.DLL

    reinstall may fix this problem.
    M3SKPLAY.EXE

    Microsoft outlook."


    Please could you help, i thought i was helping them but feel i may have messed up their computer..
    thanks .Darron
     
  2. mzone

    mzone Private E-2

    hi there, thanks for info, just phoned my parents and my mum says it is on add/remove but when you press the button. it says ..error loading, C/progra~1\mywebs~1\bar\3.bin\mwsbar.dll
    this specified module could not be found.

    any ideas???
     
  3. mzone

    mzone Private E-2

    Hi again,
    thanks for your patience!!!
    i am a real novice here and not sure how to proceed.
    how do i get hijackthis??
    do i need to find C:\programs files\mywebsearch
    do i run it???

    sorry for being soooooo thick..
    regards
    Darron
     
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


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