Please Help

kizzle · Jul 31, 2006

Could someone please help me with a problem that I have on my PC, I’ve run the Hijack This scan and here are the results.

Thank You.

Edit: inline log removed for guide below to be run.

DavidGP · Jul 31, 2006

Hi and Welcome

Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.

- Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

Make sure you check version numbers and get all updates.

- Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

Click to expand...

After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:

Downloading, Installing, and Running HijackThis

When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)

Bitdefender

Panda Scan

HijackThis

.

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Please Help

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DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member