Please, I beg of you! Help me get rid of Virumonde

Welcome to Major Geeks!

Please uninstall HJT as it will be properly installed when you do the following:

Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

READ & RUN ME FIRST. Malware Removal Guide

 

You did not attach the MGLogs.zip are requested.

Is your version of Spyware Doctor paid for or trial ...if trial, uninstall it.

In the meantime:
Download and save to RenV.exe from following link to Desktop (must be on the Desktop).
* Now Copy the bold text in the below code box to notepad. Save it as Log.txt to your desktop. (It must be on your Desktop).

Code:

C:\Program Files\Common Files\Mediafour\MACVNTFY .EXE
C:\Program Files\Common Files\Symantec Shared\ccApp .exe
C:\Program Files\iTunes\iTunesHelper .exe
C:\Program Files\Qurb\QSP-3.0.311.7\QOELoader .exe
C:\Program Files\SymNetDrv\SNDMon .exe
C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\MSConfig .exe
C:\WINDOWS\system32\ctfmon .exe

* Now using your mouse, drag Log.txt onto RenV.exe
* When finished, RenV.exe will produce a new log names Log.txt on your Desktop I will ask for this log later.

Attach it when you attach the MGLogs.zip

 

Did you do exactly what I requested you do with the log.txt ...drag and drop it on the RenV.exe?

Lets try again:
Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
o If it is not on your Desktop, the below will not work.
* Open Notepad and copy/paste the text in the below code box into it (make sure you scroll all the way down in the code box to get all lines selected ):

Code:

RenV::
C:\Program Files\Common Files\Mediafour\MACVNTFY .EXE
C:\Program Files\Common Files\Symantec Shared\ccApp .exe
C:\Program Files\iTunes\iTunesHelper .exe
C:\Program Files\Qurb\QSP-3.0.311.7\QOELoader .exe
C:\Program Files\SymNetDrv\SNDMon .exe
C:\WINDOWS\PCHEALTH\HELPCTR\Binaries\MSConfig .exe
C:\WINDOWS\system32\ctfmon .exe

File::
C:\WINDOWS\system32\l1577.tmp     
C:\WINDOWS\system32\l64fe.tmp
C:\WINDOWS\system32\bfdagqyb.ini  
C:\WINDOWS\system32\hrpwraiw.ini  
C:\WINDOWS\system32\qpcomxso.ini  
C:\WINDOWS\system32\reurcdif.ini  
C:\WINDOWS\system32\uimpsnyk.ini 
C:\WINDOWS\system32\vsmradbh.ini 
C:\WINDOWS\system32\ytqmukix.ini

* Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
* At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
* You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
* Now use your mouse to drag CFscript.txt on top of ComboFix.exe
* Follow the prompts.
* When it finishes, a log will be produced named c:\combofix.txt
* I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

Run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

After clicking Fix, exit HJT.

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this and also attach the log from Combofix.

 

Other than these two items (which I have no clue as to what they are):
C:\WINDOWS\BM4fd7f951.txt
C:\WINDOWS\bm4fd7~1.xml ---> and if you don't remove them.

Your logs look clean.

If you are not having any other malware problems, it is time to do our final steps:

1. If we used Pocket Killbox during your cleanup, do the below
* Run Pocket Killbox and select File, Cleanup, Delete All Backups
2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
7. If we had you run Avenger, you can delete all files related to Avenger now.
8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
10. If you are running Windows XP or Windows ME, do the below:
* Refer to the cleaning steps in the READ ME for your Window version and see the steps to Disable System Restore which will flush your Restore Points.
* Then reboot and Enable System Restore to create a new clean Restore Point.
11. After doing the above, you should work thru the below link:
* How to Protect yourself from malware!

 

No problem ...safe surfing.