Please take a look at my logs, Thanx!

Discussion in 'Malware Help (A Specialist Will Reply)' started by vinylmagick, May 15, 2007.

  1. vinylmagick

    vinylmagick Private E-2

    Thanx in advance!!!
     

    Attached Files:

  2. vinylmagick

    vinylmagick Private E-2

    thanx!
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You skipped step 3 of the READ ME. You have AVG7 and Authentium Antivirus installed. You must uninstall one.

    Also you are not running the proper versions of GetRunKey and ShowNew. You must always work from the current online version of the READ ME to make sure you are following proper instructions and using the correct tools. Please attach the correct logs.


    And also please explain why you are attaching your logs! What malware problems are you having?


    Delete the below keygen and any others you have and stop using them. They are frequent cause of malware problems.
    H:\Music\SlySoft AnyDVD & AnyDVD HD v6.1.3.6 Incl KeyGen.rar
     
  4. vinylmagick

    vinylmagick Private E-2

    got the current versions of GetRunKey and ShowNew, uploaded the new logs, deleted the keygen, and uninstalled avantquest updater in add/remove programs, didn't find authentium ??

    reason for postin the logs -- svchost maxes out cpu on startup requiring a force kill, among other oddities in my system. Thanx for the help!!
     

    Attached Files:

  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay but it is still there! We will have to remove it manually. I will need another log from the below:

    Getting Uninstall Programs List From The Registry

    Now let's remove the Authentium service.
    • Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'.
    • On the page that opens, scroll down to DvpApi
    • then right click the entry, select Properties and press Stop Service.
    • When it shows that it is stopped, next please set the Start-up Type to 'Disabled'.
    • Click OK until you get back to Windows.
    • Next, run HJT, but instead of scanning, click on the None of the above, just start the program button at the bottom of the choices.
    • At the lower right, click on the Config button
    • Then click the Misc tools button
    • Select Delete an NT Service
    • Copy/pastedvpapi into the box that opens, and press OK
    • If you receive any error messages just ignore them and continue.
    • Now exit HJT and reboot when it tells you it needs to.
    • After reboot continue on with the below.
    Okay that is more helpful but may not be malware!

    This is not helpful! You must be specific!

    It looks like CCleaner is not cleaning up all of your temp files. Please run the below!

    Please download ATF Cleaner by Atribune. This program does not require an installation. The executable actually runs the program.

    NOTE: This program is for Windows XP and Windows 2000 only. ATF Cleaner will remove all files from the items that are checked so if you have some cookies you'd like to save. Please move them to a different directory first.
    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
    • Click the Empty Selected button.
      • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main ATF Cleaner menu to close the program.

    Is iWon Prize Machine something you installed and need? If not, uninstall it.


    Also uninstall the below old versions of software:
    Java(TM) SE Runtime Environment 6

    Now also uninstall the Sunbelt CounterSpy trial since we are finished with it now! Then delete the below two folders which may be left behind by the uninstall:
    C:\Documents and Settings\All Users\Application Data\Sunbelt Software
    C:\Program Files\Sunbelt Software

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Attach the below logs
    • GetUnKey log from the beginning of this message
    • ShowNew
    • HJT
    You logs really don't show any malware issues.
     

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