Pop up hell!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Dave_W, Feb 7, 2007.

  1. Dave_W

    Dave_W Private E-2

    Hi I have recently been plagued by pop ups (888.com, mydebtsolution.co.uk etc) I have ran various removal tools all to no avail. There is a file called "advert" in my programme files (is this connected?) Please can you assist me. I have ran hijack this here is the log:
     

    Attached Files:

  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    Downloading, Installing, and Running HijackThis

    Make sure you also rename HijackThis.exe as suggested in the procedures. Use analyse.exe for the new name. This is very important due to some new infections going around.

    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too:
      • CounterSpy
      • AVG Antispyware log - ONLY IF NEEDED you were not able to run CounterSpy
      • Bitdefender - from step 6
      • Panda Scan - from step 6
      • runkeys.txt - the log from GetRunKey.bat
      • newfiles.txt - the log from ShowNew.bat
      • HijackThis
    NOTE: You can only attach 3 files in a single message so it will require that you use two messages to attach all of these logs!
     
  3. Dave_W

    Dave_W Private E-2

    Thank you for pointing me in the right direction. Problem was due to the installation of "messenger plus live sponsor". AVOID AT ALL COSTS!!!
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Read step 0 of the READ AND RUN ME. It gives a link to Uninstall Malware via Add/Remove Programs

    In this list of about 300 items you will see it mentioned and you will even see an important note about it at the end. ;)


    Chances are that you are still infected. Uninstallin Messenger Plus does not always remove all the malware they deposit on your PC.
     
  5. Dave_W

    Dave_W Private E-2

    Uninstalling "messenger plus live sponsor" has stopped the pop ups :) but how do I check and remove anything left behind confused
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    The only real sure method is by doing what Halo gave you.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds