pop-up never stop

Discussion in 'Malware Help (A Specialist Will Reply)' started by shyoren, Apr 25, 2005.

  1. shyoren

    shyoren Private E-2

    hey. lately my computer started to have so many popups, and its came to a stage that my xp alert me about bad stuff on my computer.
    now the thing is that i tryied antivirus,, spyboot destroy, spyware blaster, ad-munch, registry cleaner.... they all great but there is probablly something on my registry that refuse to go away. i can clean it in safe mode if i would know what it is... please help.
    thank you.
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    First, please follow ALL the steps in this Sticky thread READ ME FIRST BEFORE ASKING FOR SUPPORT: Basic Spyware, Trojan And Virus Removal

    After doing ALL of the above if you still have a problem:


    http://www.majorgeeks.com/images/grenade.gif Download HijackThis 1.99.1

    http://www.majorgeeks.com/images/grenade.gif Unzip the hijackthis.exe file to a folder you create named C:\Program Files\HJT

    http://www.majorgeeks.com/images/grenade.gif Do NOT run Hijack This from the Desktop, a temp folder, or a sub-folder of C:\Documents and Settings, or choose to run it directly from the ZIP file as your backups will not be safely stored.

    http://www.majorgeeks.com/images/grenade.gifBefore running HijackThis: You must close each of the following:your web browser, e-mail client, instant messenger, and programs like notepad, wordpad, MS Word etc. And any other unnecessary running programs.

    http://www.majorgeeks.com/images/grenade.gifRun HijackThis and save your log file.

    http://www.majorgeeks.com/images/grenade.gif Post your log as an ATTACHMENT to your next post. (Do NOT copy/paste the log into your post as it will be removed).

    http://www.majorgeeks.com/images/grenade.gifNeed help with HJT? See this thread: NO HIJACK THIS LOG FILES BEFORE READING THIS: HJT Tutorial & LOG File Posting
     
  3. shyoren

    shyoren Private E-2

    there is the log file...
    thanks
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Damn! Thats one of the OLDEST HJT versions I have seen in a while!
    Please update your version of Hijack This.
    Post a fresh log using the new version!
     
  5. shyoren

    shyoren Private E-2

    here you go...
     

    Attached Files:

  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I apologize for all this work, but we need to make things right.

    Please EXTRACT HijackThis from the ZIP File to a Safer location. Here's how:

    To create a new folder:
    Click START > My Computer > Local Disc C: > Program Files
    Now, RightClick on an Empty Area and select New > Folder & name it HijackThis and ENTER

    To Extract HijackThis:
    Now, Right Click your HijackThis ZIP File and select Extract All > Next > and browse to your newly created HijackThis Folder
    (C:\Program Files\HJT) and click Next.

    Now run HJT from there. Please save your HJT Log as a .txt File and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    The reason HJT needs its own safe folder is so that backups will be safely preserved. That way, if a mistake is made in the removal process, the mistakenly deleted entry can be restored.
     
  7. shyoren

    shyoren Private E-2

    OK i hope that good....
    thanks again
     

    Attached Files:

  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please boot into Safe Mode with the Viewing of Hidden Files & Folders Enabled

    Now scan with HijackThis and Check the Boxes for the following:

    Make sure All Browser Windows are Closed when you Click FIX.

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =

    F2 - REG:system.ini: Shell=Explorer.exe, msmsgs.exe

    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll (file missing)

    O4 - HKLM\..\Run: [MSN Messenger] C:\WINDOWS\System32\msmsgs.exe

    O18 - Filter hijack: text/webviewhtml - (no CLSID) - (no file)

    Again, make sure All Browser Windows are Closed when you Click FIX.

    NOW:
    Navigate to and DELETE the following if they should remain:

    C:\WINDOWS\System32\msmsgs.exe

    C:\WINDOWS\System32\msole32.exe

    C:\WINDOWS\System32\intmonp.exe

    C:\WINDOWS\popuper.exe


    NEXT:
    Run CCleaner and Spybot S&D and have Spybot fix what it finds.
    Note: Dont forget to update Spybot S&D by selecting "Search For Updates"

    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    Temporary Files
    Temporary Internet Files
    Recycle Bin


    And Click OK.


    Reboot to Normal Windows

    1) Download TrojanHunter

    2) Install TrojanHunter, At the end of the install setup will prompt you to update definitions. Please do so!

    3) Once installed and updated, select drive C:\ and do a Full Scan. Remove all found infections.


    After doing ALL of the above,
    Scan with HijackThis and attach the new log.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.

    Good Luck!:)
     
  9. shyoren

    shyoren Private E-2

    well it look better....
    i hope it realy is...
    what do you think?
     

    Attached Files:

  10. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Sorry about the delay in response, been really busy at work lately!

    Your log is clean except for one entry, thats the O18 one. For this entry we need to do some digging.

    First, I want to try something to see if it works or not.

    Copy the contents of the Quote Box below to Notepad. Then click File and then Save As. Change the Save as Type to All Files. Name the file popfix.reg and then click save. (make sure you save it somewhere you can find it. Saving it to your Desktop may make that easy.)

    Double-click on the fix.reg file on your desktop (or locate it with Windows Explorer and double click on it if not saved to the Desktop) and when it prompts to merge, click YES!

    After you do the above, reboot and post a HJT log, lets see if this took care of it.
     

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