Pop Up problems

Discussion in 'Malware Help (A Specialist Will Reply)' started by Cryil, Oct 27, 2005.

  1. Cryil

    Cryil Private E-2

    For about a week now, ive had a problem with pop ups, Ive done everything you gents require , and yet the problem does not stop, Attached is an HJT file, any help would be appreciated :)
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download this trial version of Ewido Security Suite

    • Install ewido security suite
    • Launch ewido, there should be an icon on your desktop double-click it.
    • The program will have a window come up. One of the buttons on the left is to Update. Click the Update button.and then Start the Update. The update will start and a progress bar will show the updates being installed.
    • After it completes the update, click the Scanner button

    Now exit Ewido. Now print the below instructions or save them locally because I want you do have no browsers opened and also have no connection to the internet (unplug your cable) while doing the below.

    Okay, reboot into safe mode and follow the steps below. (If you have any problems at all trying to get into safe mode to complete these steps, just run them in normal boot mode and make sure you tell me when you come back.)

    Open up Ewido and do the following:


    • Click on Scanner
    • Then click Settings
    • Under What to Scan? Select Scan every file
    • Then click OK
    • Click on Complete System Scan and the scan will start.
    • Let the program scan the machine
    While the scan is in progress you will be prompted to clean files that are infected. Leave the defaults selections (to Remove and backup) and click OK. To save yourself some time, you can select Perform action with all infections and then click OK. With the option to scan every file, a lot of cookies will be removed.

    Once the scan has completed, there will be a button located on the bottom of the screen named Save report


    • Click Save report
    • Save the report to your desktop or anyplace you will be able to find it to upload here.
    Reboot into normal mode and reconnect to the internet.

    Come back here and post the Ewido Scan Report along with a fresh HJT log.
     
  3. Cryil

    Cryil Private E-2

    Heres, my logs, im still getting pop ups sadly enough...
     

    Attached Files:

  4. Cryil

    Cryil Private E-2

    I cant attach the log from ewido, its too big
     
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Download the L2MeFix Tool


    Please move the L2MeFix Tool to your Desktop and DoubleClick l2mfix.exe. Click the Install button to extract the files and follow the prompts, then open the newly added l2mfix Folder on your Desktop. DoubleClick l2mfix.bat and type 2 and ENTER to select option #2 for Run Fix. Then, press any key to Reboot your machine.
    Your computer will go crazy for a bit, but just let it run. It should eventually spit out a log in Notepad. Please attach that log along with a fresh HJT log.

    Please don't run any other files in the L2MFix folder.
     
  6. Cryil

    Cryil Private E-2

    After running ewdio last night my computer has suffered a major problem, i can turn it on, but my monitor says its not picking up a signal, I tryed using the montior from my mothers computer to see if thats the problem, but that monitor wont work either..so now im in a bit of a pickle
     
  7. Cryil

    Cryil Private E-2

    Ok, monitor is picking up signal now, so im gonna do what you said while i have a chance
     
  8. Cryil

    Cryil Private E-2

    Ok, ive tried the L2MeFix Tool and it doesnt seem to do anything after it reboots my machine, any ideas on what else i can do?
     
  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    So you never get the log from the tool?
     
  10. Cryil

    Cryil Private E-2

    no log report, no anything
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    L2MeFix is no longer working properly for the new forms of Look 2 Me.

    SpySweeper has been useful though. Make sure you have no connection to the internet and do not open any browsers while doing the below.

    - Download, install and update Spy Sweeper Run it once while you are in normal boot mode.

    - The boot in safe mode from and run SpySweeper one more time.

    Now reboot in normal mode.

    Save and attach the logs from both runs.
     

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