Pop ups and slow down

Discussion in 'Malware Help (A Specialist Will Reply)' started by AOPA Roger, Aug 17, 2006.

  1. AOPA Roger

    AOPA Roger Private E-2

    I know where I was at and that I downloaded something then the PC got full of pop-ups and slowed way down. I downloaded STOPZilla to help and now I can't get rid of it. I think all of my mallware is gone however programs load very slowly and it seems as if the hard drive runs a lot when I am not doing anything. I have followed all the instructions that were posted here. I am attaching the files to see if there seems to be anything out of whack. Windows malicious software removal found nothing. Skybot found nothing. CCleaner was run and cleaned stuff up. Windows defender found nothing Panda found stuff and I ran a hijack this log according to your instructions.
    If this is not the right part of the forum, let me know.
    Thanks
     

    Attached Files:

  2. AOPA Roger

    AOPA Roger Private E-2

    Re: Pop ups and slow down, more files

    I think this is all the files you need. Win XP lots of hard drive space. 450meg Ram. It took about 5 minutes last night just to shut down with 2 users, one of them logged off.

    Thanks
     

    Attached Files:

  3. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    << The installed version of Java on this compter is out-dated. Install Java Runtime Environment (JRE) 5.0 Update 8 available from http://java.sun.com/javase/downloads/index.jsp. Uninstall all older versions of Java on your computer, before installing the latest version of Java. >>

    You are using MsConfig to prevent several programs from loading at Windows start. MsConfig is a diagnostic tool and is not intended to be used the way you are using it. Enable all items you have disabled with MsConfig.

    Run HijackThis. Click the 'Do a system scan only' button. Place a checkmark in the box next to the following lines:
    Click on the 'Fix checked' button. Wait for HijackThis to finish; close HijackThis.

    Post a fresh HijackThis log.
     
  4. AOPA Roger

    AOPA Roger Private E-2

    Thanks, I will do this when I get home from work tonight and repost.
     
  5. AOPA Roger

    AOPA Roger Private E-2

    Re: Pop ups and slow down update

    I removed the java version I had and installed Java 5.0 update 8. There is still an original Java 2 Runtime enviroment, SE 1.4.2-03 installed. I just removed th earlier version. I rebooted with all the startup files loaded. I unchecked them to hopefully improve performance. I ran HJT cleaned up the items closed it ran it again and posted this file. After the pop ups had been stopping, I have gotten another one today and Spy Sweeper is blocking a program from changing my IE settings. No I didn't write it down, oops Thanks, I work at 4:30 am tomorow so I will check in after work.:eek:
     

    Attached Files:

  6. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Uninstall Java 2 Runtime enviroment, SE 1.4.2-03.

    Your HijackThis log is clean.

    I need to know what Spy Sweeper is blocking. Make sure the definitions are up2date and run a full system scan in Safe Mode and attach the log.
     
  7. AOPA Roger

    AOPA Roger Private E-2

    Spy Sweeper is blocking Media.Fastclick.net.
    Its defintions are set to auto update.

    I would like to get rid of STOPZilla, I have been unable to get it removed. It is telling me there is all kinds of sypware to get rid of when there is not.

    Any ideas on why this pig is still so slow? As I sit here typing in this post the hard drive is running a lot. And programs are real slow to load. I just did a defrag not long ago, I use REG cleaner to clean out the registry.

    Attached is a new HIJack this log and a Spy Sweeper log.

    Thanks View attachment hijackthis.log
     

    Attached Files:

  8. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Fastclick is an advertising pop-up. The site your are going to is signed up to their adverstising network. The number of annoying pop-ups you recieve, depends on the site.

    You have both Spy Sweeper and Windows Defender installed. If you paid for Spy Sweeper uninstall Windows Defender. Some people are having problems with system performance while Spy Sweeper is installed.

    Follow the directions for Getting Uninstall Programs List From The Registry.

    Attach GetUnKey.txt when finished.
     
  9. AOPA Roger

    AOPA Roger Private E-2

    I forgot to mention that in the original instructions it said to run "counter spy". It would not run in safe mode, then I forgot to run it. I ran it last night but I didn't have time to let it finish before I got kicked off the computer (bed time). Should it be uninstalled after I run it one time to see what it finds?
     
  10. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    No, leave it on the system, until after I review the log.
     
  11. AOPA Roger

    AOPA Roger Private E-2

    Here is the file that GetUnKey.bat found. Also the counterspy log file.

    Thanks for the help
     

    Attached Files:

  12. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Follow the directions for SpywareQuake & SpyFalcon Removal Procedure.

    Have you done teh following to unistall STOPzilla!

    UNINSTALLING STOPzilla:
    Make sure you’ve exited STOPzilla by right-clicking on the system tray icon (Sz - located on the lower right hand corner of your display). Also, make sure to close all currently running programs. Next, click on your “Start” button. Go to “Settings” and from the sub-menu, click on “Control Panel”. Next, select “Add/Remove Programs” from the list. Find STOPzilla! In the list of installed programs, select it by clicking on it, and click “REMOVE”. Follow the on screen prompts until finished.
     
  13. AOPA Roger

    AOPA Roger Private E-2

    StopZilla consistently gives these same errors, attached, when I try to uninstall it. There is an executable with the uninstall program that gives this same error. Should I try to just manually delete any file that has stopzilla in it?

    I am going to follow the SpywareQuake and SpyFalcon removal process now.

    Thanks
     
  14. AOPA Roger

    AOPA Roger Private E-2

    I followed the instructions for this removal and found nothing. I take that as being good. Attached is the log file for SmitRem.

    Lots of stuff to look for.
     

    Attached Files:

  15. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Delete all STOPzilla folders and remove any registry keys for STOPzilla.

    Post a fresh CounterSpy log.
     
  16. AOPA Roger

    AOPA Roger Private E-2

    Counter Spy log attached. STOPZilla is gone, Registry cleaned up. There still seems like something is trying to run. While I type this the active window changes a small amount and the hard drive starts to run.
    Now with counter spy and Webroot and my norton antivirus, do I have too many things going on?

    Thanks again
     

    Attached Files:

  17. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop.
    Close Notepad.

    Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

    You can Uninstall CounterSpy. You only need 1 resident AS application and SpySweeper is the better of the 2 programs.

    Norton puts huge demands on system resources. The combination of running Norton and SS may cause significant perofmance isues.
     
  18. AOPA Roger

    AOPA Roger Private E-2

    I have taken care of the FixReg.reg with no problems. CounterSpy is removed. I think she should be all cleaned up now. The hard drive doesn't seem to be working near as hard as I work on this posting. I assume using RegSeeker version 1.45 is ok to use.

    Thanks for your patience. My daughter is having to use this thing a lot after her sports practices, and I can't get to it before she does. So my time is limited.

    Thanks
     
  19. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

  20. AOPA Roger

    AOPA Roger Private E-2

    I have completed the restore shut off, but was not asked to reboot. Then I turned it back on and created a new point.

    Thanks for your help.

    Later
     
  21. Shadow_Puter_Dude

    Shadow_Puter_Dude MG Authorized Malware Fighter

    You're welcome.
     

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