Pop-ups

Discussion in 'Malware Help (A Specialist Will Reply)' started by lcodding, Jan 26, 2013.

  1. lcodding

    lcodding Private E-2

    I'm getting random pop-ups on Firefox. I've ran all the scans and the logs are attached. Thanks.
     

    Attached Files:

    Last edited: Jan 26, 2013
  2. lcodding

    lcodding Private E-2

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Did you have a problem running MGtools? You log is very incomplete.


    Please run the below and see if it helps with Firefox:

    Reset Firefox to Defaults
     
  4. lcodding

    lcodding Private E-2

    Thanks for getting back to me so quickly. I didn't seem to have any problems running mgtools. I reset firefox and that seems to have fixed the problem. Sorry to have bothered you with something so simple. You are the best!
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Let's cleanup from the things we installed.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. After doing the above, you should work thru the below link:
     
  6. lcodding

    lcodding Private E-2

    Thanks again for all the help. Everything is running great.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely!
     

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