Popup Issues

Hi,
I'm having trouble with a popups Concerning Microsoft Money
I'm getting this error message.
Error 1308 Source file not find.
c:\ Bundle\Money\mnysetup.dll.Verify that the file exist and that you can access it .


I would appreciate any help that you might provide.

Here is my Hijack this log file

 

Hi Rockthejungle,
Welcome to Major Geeks!

The problem posted at the following website looks like what you describe. It's a post from 2004. http://forums.techguy.org/business-applications/191754-ms-money-2002-error-1308-a.html

The tool this person used to solve the problem is described here:
http://support.microsoft.com/kb/290301/en-us

I removed your inline log and am adding it to this post as an attachment.

Let me know how things go.
abri

 

Thank you I'll look ..

 

Hello again ,
I tried the fix in your post and nothing happened.
I tried process of elimination ..i went to sign into msn messenger and it won't allow me.
The reason i tried that is messenger and microsoft money are tied to together with the use of username and password.
Any more suggestions would be greatly appreciated.

 

Hi Rockthejungle,

Sorry for keeping you waiting. I was thinking this was a software problem, but I'm not convinced of that anymore. It could be malware. Please go to the Windows XP Cleaning Procedure and download and install Combofix and the MGTools as per the instructions. You'll see download links for each of them at the beginning of the page, but if you scroll down a bit further, you'll see the instructions for running them and in this second set of links where the instructions are, you can also find the download link. Attach the logs when you get them.

Thanks.
abri