Popups, Toolbars, Favourites Infestation

Discussion in 'Malware Help (A Specialist Will Reply)' started by Annie05, Aug 12, 2005.

  1. Annie05

    Annie05 Private E-2

    Hello
    Ever since my daughter downloaded a plug-in for MSN my administrator user has been plagued with pop-ups, unwanted mysearch favourites, a toolbar for mysearch. I can clean it up with toolbarcop plus restart but it just returns after I have opened IE. I can get rid of the casino. movie,web hosting etc favourites down the left by clicking Refresh but they still appear in the Favourites list along the top row. I have a Dell 5000. I have done the preparation - anti-virus and done anti-spyware runs in safe mode which you suggest coming up with some infections but eliminating these still does not clear it up. System restore also didn't help.
    Can you help?
     
  2. Annie05

    Annie05 Private E-2

    Hello

    Here is HJT log produced after going through all steps suggested.

    Annie
     

    Attached Files:

  3. Annie05

    Annie05 Private E-2

    Hi D3

    THANKS, ANNIE
     
  4. Annie05

    Annie05 Private E-2

    Hello D3

    I removed these items plus one that had replaced www.bouvrage.com. I can see there are now some more. Still seem to have the same problems. I think Kind Army Option Site is bogus.

    Thanks

    Annie
     

    Attached Files:

  5. Annie05

    Annie05 Private E-2

    Hello D3

    I deleted what I could. Kind Army Option Site string had already gone. Also deleted sitestyle.exe. New R1 main Search Bar was also subsequently deleted. Found Mfcd army.exe and deleted but did not find data peak.exe. I wonder if the time delay (Scotland - North Carolina) until I pick up messages and others of course touching my pc (grr) is affecting things. Would also like to get rid of unnecessary startup items??

    Thanks for your help

    Anne
     

    Attached Files:

  6. Annie05

    Annie05 Private E-2

    Hi D3

    Have not rebooted. Still have unwanted favourites and pop-ups. No desktop icons or toolbar appeared yet.

    Anne
     

    Attached Files:

  7. Annie05

    Annie05 Private E-2

    Hiya

    Herewith Ewido Scan report. And yes, sorry problems still there.

    Anne
     

    Attached Files:

  8. Annie05

    Annie05 Private E-2

    Here you are
    Anne
     

    Attached Files:

  9. PhilliePhan

    PhilliePhan Guest

    Hey guys,

    You should probably look at removing this entire folder: C:\DOCUME~1\ANNE\APPLIC~1\VGAELS~1

    Translates to C:\Documents and Settings\ANNE\Application Data\VGAELS + additional characters

    PP :)
     
  10. Annie05

    Annie05 Private E-2

    Hiya D3 and PP

    So far so good. I will wait a while and report whether I get any unwelcome launches. But seems to have done the trick. Sent a log .... :)

    Thanks to you both.

    Anne
     

    Attached Files:


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