possible infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by unimatrix001, Aug 5, 2012.

  1. unimatrix001

    unimatrix001 Private E-2

    Friends computer they ran a few things. i ran all programs in read me first here are the logs.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    R3 - URLSearchHook: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyn0.dll (file missing)
    R3 - URLSearchHook: TranslatorBar 5 Toolbar - {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files\TranslatorBar_5\tbTran.dll (file missing)
    O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll (file missing)
    O2 - BHO: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyn0.dll (file missing)
    O2 - BHO: TranslatorBar 5 Toolbar - {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files\TranslatorBar_5\tbTran.dll (file missing)
    O3 - Toolbar: Zynga Toolbar - {7b13ec3e-999a-4b70-b9cb-2617b8323822} - C:\Program Files\Zynga\tbZyn0.dll (file missing)
    O3 - Toolbar: TranslatorBar 5 Toolbar - {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files\TranslatorBar_5\tbTran.dll (file missing)
    O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngine.dll (file missing)

    After clicking Fix, exit HJT.

    Now uninstall the below software:
    Conduit Engine
    Java(TM) 6 Update 5
    Zynga Toolbar

    Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.
    Make sure that you tell me if you receive a success message about adding the above
    to the registry. If you do not get a success message, it definitely did not work.



    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. unimatrix001

    unimatrix001 Private E-2

    Ran analyse.exe checked the lines you suggested. went to add remove programs unistalled conduit engine. Java 6 update 5 asks if you want to uninstall click yes cursor spins for about 45 seconds while gathering info, then just stops doesnt uninstall the program. Zynga toolbar give an error message
    "cannot access install log". Here are the logs you requested. The information you gave in the reg file was installed with no problems.
     

    Attached Files:

  4. unimatrix001

    unimatrix001 Private E-2

    Sorry for the late reply it was late last night. computer seems to be running better shutting down and rebooting faster. programs launch and run faster. only problem is with those two things mentioned it the post above. Again thank you for all your help and support.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.
    See if you can use the below to uninstall them.

    Revo Uninstaller
     
  6. unimatrix001

    unimatrix001 Private E-2

    Success with revo uninstalled both items computer seems to be running good updated java to version 7 5. the latest version.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. You can uninstall RogueKiller and HitManPro.
    2. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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