possible keylogger/trojan

Discussion in 'Malware Help (A Specialist Will Reply)' started by sbelgard, Jul 22, 2010.

  1. sbelgard

    sbelgard Private E-2

    Hello guys,

    My sons laptop started acting funny yesterday. When you press the spacebar it would type =i with additional letters. Also the m and n key would not work.

    I ran spybot and it showed the computer infected with Win32.autorun sd. Also came up with Win32.Pornpopup.

    Ran the Read and Run me first in it's entirety.
    Spybot- was unable to release miscellaneaus locks- no administrator priveledges.

    Ran Super ANti Spyware- Logs attached
    Ran MalWare-Antimalware- logs attached
    Ran Combofix- logs attached
    Ran Root repeal- took forever to run, program closed- no report. Ran second time- took over 3 hours- then root repeal error cam up and root repeal shut down. Again no log.
    MGTools- logs attached
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Why are you not using any anti virus on this machine???


    We need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    File::
    c:\users\User\AppData\Local\Jyawece.dat
    c:\users\User\AppData\Local\Jzevidelu.bin
    
    DirLook::
    c:\users\User\{6ee18e3a-0009-46f5-86fb-1ef68ee5ed0b}
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

    Tell me how things are running now.
     
  3. sbelgard

    sbelgard Private E-2

    Kestrel,

    To answer your question of why not running antivirus on this machine. I installed Windows Defender thinking it is antivirus/antispyware software. Guess I just don't understand the functionality of the program.

    Will install Antivirus/anti spyware when you say it is okay. Maybe a suggestion on the best software to use?

    Ran combofix. logs attached. Also ran MGTools and attaching logs.

    Still having a keyboard issue with this machine. Overcomng issue by attaching external keyboard. New keyboard ordered. waiting on shipping.
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No, it's not an anti virus, it's an anti-spyware program.
    You can install some AV now. :) You can choose from the list of reccommended which you can link to from the final steps. For anti spyware apps, simply keep a hold of MBAM and SAS.

    Sounds like a plan. ;)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  5. sbelgard

    sbelgard Private E-2

    thanks so much for your help. seems to be running fine.
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome. :) Safe surfing!
     

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