Possible Malware affecting PC need assistance please.

Discussion in 'Malware Help (A Specialist Will Reply)' started by Lothil, Dec 19, 2013.

  1. Lothil

    Lothil Private E-2

    Accidently clicked a bad email and I'm concerned about something that may have came through.
     
  2. Lothil

    Lothil Private E-2

    Attached Files
     

    Attached Files:

  3. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Hi and welcome. :)

    Re run Hitman and have it delete the Potential Unwanted Program.

    MGTools did not run to completion.

    Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    • cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    • nwktst<-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • GRK64 <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
    • SN64 <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.

    Now look for the MGlogs.zip and attach it no matter what happened with the above.
     
  4. Lothil

    Lothil Private E-2

    Did as you asked and had no errors.
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    The logs look clean. You should use MSCONFIG to put this machine back into normal start up mode though. :)

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.

    7. After doing the above, you should work thru the below link:
     
  6. Lothil

    Lothil Private E-2

    Thank you a lot for all your assistance, I have learned quite a lot from this website and how to protect myself in case something should ever happen. Thanks again :)
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds