Possible malware and virus

Discussion in 'Malware Help (A Specialist Will Reply)' started by novicex, Jun 28, 2012.

  1. novicex

    novicex Private E-2

    My credit card information was recently stolen.I checked my computer a few days ago,and it seems to be all screwed up.Can you guys walk me through the steps and help me remove the malware and viruses from my computer?
     
  2. novicex

    novicex Private E-2

    Re: Possible trojan and virus

    I ran kasperky virus removal,,it detected many Trojans but stated disinfection not possible.I ran malwarebytes and windows malicious removal and it removed most of the detected malware.Also ran ccleaner
     
    Last edited: Jun 28, 2012
  3. novicex

    novicex Private E-2

    I ran tdsskiller and mbrcheck..hit man pro stated malicious software was only PARTIALLY REMOVED.
     
    Last edited: Jun 28, 2012
  4. novicex

    novicex Private E-2

    how to extract the hitman.xml file..when i try to it says runtime error 217
     

    Attached Files:

  5. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    http://img827.imageshack.us/img827/1263/frst.gif For 32-bit (x86) systems download Farbar Recovery Scan Tool and save it to a flash drive.
    For 64-bit (x64) systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

    Plug the flashdrive into the infected PC.

    Enter System Recovery Options.

    To enter System Recovery Options from the Advanced Boot Options:
    • Restart the computer.
    • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
    • Use the arrow keys to select the Repair your computer menu item.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account and click Next.

    To enter System Recovery Options by using Windows installation disc:

    • Insert the installation disc.
    • Restart your computer.
    • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
    • Click Repair your computer.
    • Choose your language settings, and then click Next.
    • Select the operating system you want to repair, and then click Next.
    • Select your user account an click Next.
    On the System Recovery Options menu you will get the following options:
    • Select Command Prompt
    • In the command window type in notepad and press Enter.
    • The notepad opens. Under File menu select Open.
    • Select "Computer" and find your flash drive letter and close the notepad.
    • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
    • Note: Replace letter e with the drive letter of your flash drive.
    • The tool will start to run.
    • When the tool opens click Yes to disclaimer.
    • Press Scan button.
    • It will make a log (FRST.txt) on the flash drive. Please attach this log to your next reply. (How to attach)
     
  6. novicex

    novicex Private E-2

    Thanks for the help..will this work for windows XP or do I use the ultimate boot cd for windows?
     
  7. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You're most welcome. And my bad, it won't work for XP. Just attach the HitmanPro log and I will review your logs then in the morning. It's far too late now, I'm about to bed down. (You have to zip/compress the xml file for Hitman, the instructions explain all this if you check. )
     

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