Possible Malware on PC - Need Help Please

Discussion in 'Malware Help (A Specialist Will Reply)' started by ITgirl, Nov 9, 2009.

  1. ITgirl

    ITgirl Private E-2

    Hi,

    I suspect my PC has Malware on it. I have followed the instructions on Malware removal and used Combofix, Spybot S&D, Malware Bytes and the Microsoft Online scanner. Some issues were fixed by the Combofix. The Malware Bytes, Spybot, Norton and Microsoft Scans say the system is clean. However, I still have a persistent file in my c:\Documents and Settings\<Username>\Local Settings\temp folder. The file is Perflib_Perfdata_a30.dat. I have tried to remove it using Malware Bytes File Assasin, and even after reboot it is not removed. I keep getting a message that the file is in use. I have run Hijack This and attached the log. Any help will be greatly appreciated.

    Thanks
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    That file is not malware. It is a normal windows file. If you think you are having malware issues, you need to attach the requested logs from the procedures that you ran.
     
  3. ITgirl

    ITgirl Private E-2

    Hi,

    Do you mind telling me what process uses the Perflib_Perfdata_a30.dat file? I'm relieved it isn't malware. Just getting spooked because my DVD writer has stopped writing DVD's and nothing I do seems to sort it. Kind of added 1 + 1 and got 3 :-o
     
  4. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    You can see this link for removal of them: http://it.cas.psu.edu/1325.htm
     

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