possible malware problem - fraud on my bank account

Discussion in 'Malware Help (A Specialist Will Reply)' started by scooter55, Mar 25, 2013.

  1. scooter55

    scooter55 Private E-2

    HELP, My bank account had money taken out and the bank thinks my computer may have been attacked with a data logger. Anyway, I had McAfee, Super Antispyware, and Malwarebytes Anti Malware already on my computer and added the additonal programs from the instruction page. I need help to determine if there is a hidden malware/virus lurking in my computer. Thank You!
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Yes you have several infections.

    Uninstall the below software:
    GetSavin
    Java(TM) 6 Update 30

    Now install the current version of Sun Java from: Sun Java Runtime Environment

    Please download OTM by Old Timer and save it to your Desktop.
    • Run it by double clicking on it (Note: if using Vista, Win7, or Win8, don't double click, use right click and select Run As Administrator).
    • Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
      (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
      the code box
    Code:
    :Processes
    explorer.exe
     
    :Files
    C:\Users\Steve\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZTQH20PK\installer-silent[1].exe
    C:\Users\Steve\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ACSJ90HT\iconimg_53903[1].png
    C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\mjildcbkilmkddbbpbjljljdmmlfeppl\5.0_0\bootstrap.js.old
    C:\Users\Steve\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S0X9R7DW
    C:\Users\Steve\AppData\Local\Temp\nsf13C0.tmp
    C:\Users\Steve\AppData\Local\Temp\*.*
    C:\Users\Steve\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S0X9R7DW\getsavin[1].ini
    C:\Users\Steve\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\ZTQH20PK\installer-silent[1].exe
    C:\Users\Steve\AppData\Local\getsavin
    C:\Users\Steve\AppData\Local\Google\Chrome\User Data\Default\Extensions\mjildcbkilmkddbbpbjljljdmmlfeppl
    C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Cookies\MJMYV03Y.txt
    C:\Users\Steve\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\S0X9R7DW\MixiDJ_V8[1].exe
    C:\Users\Steve\AppData\Local\Temp\nse4220.tmp
    C:\Users\Steve\AppData\Roaming\Solymi\lyhe.exe
    C:\Users\Steve\AppData\Local\{e8490049-bd0e-4f8b-265c-1296430348df}
    C:\$recycle.bin\S-1-5-18\$e8490049bd0e4f8b265c1296430348df\@
    C:\Users\Steve\AppData\Local\{e8490049-bd0e-4f8b-265c-1296430348df}\U
    C:\$recycle.bin\S-1-5-18\$e8490049bd0e4f8b265c1296430348df\U
    C:\Users\Steve\AppData\Local\{e8490049-bd0e-4f8b-265c-1296430348df}\L
    C:\$recycle.bin\S-1-5-18\$e8490049bd0e4f8b265c1296430348df\L
    C:\$recycle.bin\S-1-5-18\$e8490049bd0e4f8b265c1296430348df
    C:\Users\Steve\AppData\Local\{e8490049-bd0e-4f8b-265c-1296430348df}
    C:\Users\Steve\AppData\Local\Temp\nse4220.tmp
    C:\ProgramData\1.jpg
    C:\ProgramData\5A31B9D4164DDB7C00005A315FA7E0A6
    C:\ProgramData\7531CC920057AE3F1A9A50BFF875F002
    C:\ProgramData\ngewpulcsnhwham
    C:\ProgramData\oqydaldhkaypszw
    C:\Program Files (x86)\Conduit
    C:\Users\Steve\AppData\Local\Conduit
    C:\Users\Steve\AppData\LocalLow\Conduit
    C:\Users\Steve\AppData\LocalLow\MixiDJ_V8
    C:\Program Files (x86)\MixiDJ_V8
    C:\Users\Steve\AppData\Roaming\Irgiu
    C:\Users\Steve\AppData\Roaming\Solymi
    C:\Users\Steve\AppData\Roaming\Qouswa\
    C:\windows\TEMP\*.*                
    C:\Users\pam\AppData\Local\Temp\*.*
    dir C:\ProgramData\{C4ABDBC8-1C81-42C9-BFFC-4A68511E9E4F} /c
    
    :Reg
    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
    "Ovsaw"=-
    [HKEY_USERS\S-1-5-21-580864829-103001262-396777806-1001\Software\Microsoft\Windows\CurrentVersion\run]
    "Ovsaw"=-
    [HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{1A2D7451-8B5E-419E-B0D6-1BC71E8C81EA}"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
    "DefaultScope"="{1A2D7451-8B5E-419E-B0D6-1BC71E8C81EA}"
    [HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0A58ACB5-01FC-41EB-B31C-5AC714369CD2}]
    "FaviconPath"="C:\\Users\\Steve\\AppData\\LocalLow\\Microsoft\\Internet Explorer\\Services\\search_{0A58ACB5-01FC-41EB-B31C-5AC714369CD2}.ico"
    "SortIndex"=dword:00000002
    [-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B0FCFC11-375A-48A5-8839-A75AA3295A46}]
    :Commands
    [purity]
    [EmptyTemp]
    [start explorer]
    [Reboot]
    • Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
      ) and choose Paste.
    • Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
    • If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
    • Close OTM.
    Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
    saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
    this log file to your next message.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

    Then attach the below logs:
    • the C:\_OTM\MovedFiles log
    • C:\MGlogs.zip
    Make sure you tell me how things are working now!
     
  3. scooter55

    scooter55 Private E-2

    I have removed the software and installed the current version of Sun Java. Also followed instructions for OTM and have the files attached for you to review. I don't know how things are running yet. Thank You!
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome.


    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
    2. Go back to step 4 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    3. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
    4. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    6. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    7. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    8. After doing the above, you should work thru the below link:
     

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