Possible Malware Running On My Pc

Discussion in 'Malware Help (A Specialist Will Reply)' started by IceLeopard, Oct 2, 2016.

  1. IceLeopard

    IceLeopard Private E-2

    Hello there! A few months ago, my PC started running slowly, and occasionally disconnecting me from the internet when playing World Of Warcraft. At that time I had updated Windows 7 to Windows 10. I also had installed the expansion for World Of Warcraft: Legion. So it may very well be related to that.

    I have run through all the steps that were specified in the "READ & RUN ME FIRST..." post:
    1. Made sure only 1 antivirus and firewall are running
    2. Downloaded and ran CCleaner.
    3. Downloaded the list of tools
    4. Disabled the UAC and turned off Windows Defender
    5. Ran Malwarebytes Anti-Malware. I told it to DELETE the items it found (will attach log).
    6. Ran RogueKiller (will attach log).
    7. Ran TDSSKiller (will attach log).
    8. Ran HitmanPro (will attach log).
    9. Ran MGtools from root C drive (will attach ZIP log).
    Only for MBAM did I tell it to delete it's findings. For all other tools, I simply didn't do any removal; I just scanned and obtained the logs.

    If you can help me figure out what to do next (if anything), that would be greatly appreciated :)
    Thanks!
     

    Attached Files:

    IceLeopard, Oct 2, 2016
    #1
  2. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, IceLeopard

    Re-run Hitman Pro, activate/enable the free trial, then remove all detections. Reboot and rescan with Hitman Pro, upload an updated log.

    Re-run RogueKiller.exe. (Vista/Windows7/8/10 users should right-click and select "Run as Administrator")
    After it finishes the scan, under these tabs select and then click the Delete button these items.
    Registry <=== All PUP only
    Files
    Web browsers    ​
    Then immediately reboot your PC. Now run a new scan with RogueKiller and save a log as in the original instructions and upload that new log also.
     
    dr.moriarty, Oct 2, 2016
    #2
  3. IceLeopard

    IceLeopard Private E-2

    Hi Dr. Moriarty!

    Thank you for taking the time to look over my logs and help me out. I have done as you asked:
    1. Ran Hitman Pro and deleted the detections.
    2. Rebooted - then ran it again, and I have attached the log.
    3. Ran RogueKiller as Admin. Deleted the items you mentioned.
    4. Rebooted again, and ran RogueKiller once more, and attached the log.
    Thanks again for your help!
     

    Attached Files:

    IceLeopard, Oct 2, 2016
    #3
  4. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome. How's your pc running?
     
    dr.moriarty, Oct 2, 2016
    #4
  5. IceLeopard

    IceLeopard Private E-2

    It is running better now :) I notice it most with the browser loading pages quickly. Based on those last scans - things were looking pretty good right? Would you say I am all set?
     
    IceLeopard, Oct 3, 2016
    #5
  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    ;)
    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase it, it provide no protection. It do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. Go back to step 6 of the READ ME and re-enable your Disk Emulation software with Defogger if you had disabled it.
    3. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    4. If running Vista, Win 7/8/10 - it is time to make sure you have re-enabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    5. Go to add/remove programs and uninstall HijackThis.
    6. Go to the C:\MGtools folder and find the MGclean.bat file. Double-click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    7. After doing the above, you should work through the below link:
    Safe surfing! http://i268.photobucket.com/albums/jj5/drmoriarty/Emoticons/char145.gif
     
    dr.moriarty, Oct 3, 2016
    #6
    IceLeopard likes this.
  7. IceLeopard

    IceLeopard Private E-2

    Awesome -- thanks for your help!
    I have gone through all the cleanup steps, including enabling UAC and turning Windows Defender on again.
    I appreciate your quick help :)
     
    IceLeopard, Oct 4, 2016
    #7
  8. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    You're welcome. ;)
     
    dr.moriarty, Oct 4, 2016
    #8

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