possible problem with ZeroAccess, log check

LMHmedchem · Nov 5, 2015

Hello,

Earlier today I started getting an odd message from my browser. It seemed to indicate that there was a problem with the security certificate from my email provider (pop.bizmail.yahoo.com). I have included a capture of the window that appeared.

I was not sure what to make of this, so I decided to make sure my browser was up to date. When I tried to update, I got a message that something was trying to trick my browser into accepting an update that was not secure.

After this, I decided to run a full malware scan. The RogueKiller logs indicated that ZeroAccess was found in a number of C:\WINDOWS\$NtUninstall folders.

I didn't run any of the cleaners but have attached the logs.

View attachment logfiles.zip

Can someone let me know if this is a real issue and if so, what to do about it?

Thanks,

LMHmedchem

chaslang · Nov 6, 2015

They are not ZeroAccess infections. I believe this is a case of false detections by RogueKiller on an out of date version Windows ( you have Win Xp ). However these hot uninstallers are not really needed anymore since Win XP is not supported anyway. So you should run RogueKiller again and have it fix all of those folders marked as ZeroAccess. Then immediately reboot. After reboot, run a new scan with RogueKiller and attach the new log.

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possible problem with ZeroAccess, log check

LMHmedchem Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member