Possible TR/Crypt.XPACK.Gen infection.

Without knowing the exact path to the file in question, I can't say. Have you updated Avira recently? You need to tell me the path as the name Avira gave it is useless.

 

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop

Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner to clean out only temp files and nothing else!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

UAC should have been turned off with the running of the MGTools. However, check to see if it is in fact off. Then use windows explorer to see if you can find that file we tried to remove.

Let's try this again:

Again, please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):
* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now run Ccleaner to clean out only temp files and nothing else!

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\Avenger.txt
* C:\MGlogs.zip

 

Sigh, yes a 64 bit system does make a difference and I should have noticed that.

Continue by downloading a tool we will need - Pocket KillBox

Save it to its own folder somewhere that you will be able to locate it later.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

* Delete on Reboot
* then Click on the All Files button.*(or on the folders option)*
* Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
C:\Windows\System32\drivers\yruyrcc.sys
C:\Windows\System32\drivers\deev.sys
C:\Windows\System32\drivers\hkavsdq.sys
C:\Windows\System32\drivers\kklsal.sys
C:\Windows\SysWOW64\drivers\deev.sys
C:\Windows\SysWOW64\drivers\hkavsdq.sys
C:\Windows\SysWOW64\drivers\kklsal.sys
C:\Windows\SysWOW64\drivers\yruyrcc.sys
C:\Users\Road Runner\Local Settings\TEMP\lil85A7.tmp
C:\Users\Road Runner\Local Settings\TEMP\lil85A8.tmp
C:\Users\Road Runner\Local Settings\TEMP\lil85C8.tmp
C:\Users\Road Runner\Local Settings\TEMP\lil85C9.tmp
C:\Users\Road Runner\Local Settings\TEMP\lil85CA.tmp
C:\Users\Road Runner\Local Settings\TEMP\lil85CB.tmp
C:\Users\Road Runner\Local Settings\TEMP\lil85CC.tmp
* Return to Killbox, go to the File menu, and choose Paste from Clipboard.
* Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\MGlogs.zip

 

Let's try it again.

Now run Pocket Killbox by doubleclicking on killbox.exe
Choose Tools > Delete Temp Files and click Delete Selected Temp Files.
Then after it deletes the files click the Exit (Save Settings) button.
NOTE: Pocket Killbox will only list the added files it is able to find on the system. So when you do the below, if some files do not show in the list after pasting them in, just continue.

Select:

* Delete on Reboot
* then Click on the All Files button.*(or on the folders option)*
* Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):
C:\Windows\System32\drivers\dbsf.sys
C:\Windows\System32\drivers\deev.sys
C:\Windows\System32\drivers\hkavsdq.sys
C:\Windows\System32\drivers\jvdpb.sys
C:\Windows\System32\drivers\kklsal.sys
C:\Windows\System32\drivers\maomq.sys
C:\Windows\System32\drivers\qqld.sys
C:\Windows\System32\drivers\rkmkbcnh.sys
C:\Windows\SysWOW64\drivers\dbsf.sys
C:\Windows\SysWOW64\drivers\deev.sys
C:\Windows\SysWOW64\drivers\hkavsdq.sys
C:\Windows\SysWOW64\drivers\jvdpb.sys
C:\Windows\SysWOW64\drivers\kklsal.sys
C:\Windows\SysWOW64\drivers\maomq.sys
C:\Windows\SysWOW64\drivers\qqld.sys
C:\Windows\SysWOW64\drivers\rkmkbcnh.sys
C:\Program Files (x86)\atvxe.txt
C:\Program Files (x86)\bubdx.txt
C:\Program Files (x86)\zhgc.txt
C:\jdfk.txt
C:\mjxi.txt
C:\Windows\aazky.txt
C:\Windows\zfrldxj.txt
C:\Windows\system32\jmezw.txt
C:\Windows\SysWOW64\jmezw.txt
* Return to Killbox, go to the File menu, and choose Paste from Clipboard.
* Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt.

If you receive a PendingFileRenameOperations prompt, just click OK to continue (But please let me know if you receive this message!).

If Killbox does not reboot just reboot your PC yourself.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* C:\MGlogs.zip

 

Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Files
C:\Windows\System32\drivers\dbsf.sys
C:\Windows\System32\drivers\jvdpb.sys
C:\Windows\System32\drivers\maomq.sys
C:\Windows\System32\drivers\qqld.sys
C:\Windows\System32\drivers\rkmkbcnh.sys
C:\Windows\SysWOW64\drivers\dbsf.sys
C:\Windows\SysWOW64\drivers\jvdpb.sys
C:\Windows\SysWOW64\drivers\maomq.sys
C:\Windows\SysWOW64\drivers\qqld.sys
C:\Windows\SysWOW64\drivers\rkmkbcnh.sys
C:\Windows\System32\drivers\dbsf.sys
C:\Windows\System32\drivers\deev.sys
C:\Windows\System32\drivers\hkavsdq.sys
C:\Windows\System32\drivers\jvdpb.sys
C:\Windows\System32\drivers\kklsal.sys
C:\Windows\System32\drivers\maomq.sys
C:\Windows\System32\drivers\qqld.sys
C:\Windows\System32\drivers\rkmkbcnh.sys
C:\Windows\SysWOW64\drivers\dbsf.sys
C:\Windows\SysWOW64\drivers\deev.sys
C:\Windows\SysWOW64\drivers\hkavsdq.sys
C:\Windows\SysWOW64\drivers\jvdpb.sys
C:\Windows\SysWOW64\drivers\kklsal.sys
C:\Windows\SysWOW64\drivers\maomq.sys
C:\Windows\SysWOW64\drivers\qqld.sys
C:\Windows\SysWOW64\drivers\rkmkbcnh.sys
C:\Program Files (x86)\atvxe.txt
C:\Program Files (x86)\bubdx.txt
C:\Program Files (x86)\zhgc.txt
C:\jdfk.txt
C:\mjxi.txt
C:\Windows\aazky.txt
C:\Windows\zfrldxj.txt
C:\Windows\system32\jmezw.txt
C:\Windows\SysWOW64\jmezw.txt
:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach that document back here in your next post.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

* OTM log
* C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Your logs are clean. I can not say whether the files were leftovers from an infection or active. But at least we know they are finally removed.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real-time protection. They are useful as backup scanners.They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we used Pocket Killbox during your cleanup, do the below
   
   • Run Pocket Killbox and select File, Cleanup, Delete All Backups
3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /u, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Vista, Windows XP or Windows ME, do the below:
   
   • Refer to tahe cleaning procedures ian step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore ato create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!